Cashier job description for a resume

The short answer

A cashier writing a resume should describe what they actually did — work like receive payment by cash, check, credit cards, vouchers, or automatic debits — rather than copying a generic bullet list. The U.S. Department of Labor classifies the role as Cashiers (SOC 41-2011.00). All 12 of its published duties are listed below. Service Orientation is the capability O*NET rates highest for the work.

What follows is the published duty list, not a set of bullets to copy. The difference matters: a line describing work you did not do is one interview question away from falling apart.

What a cashier does

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

O*NET occupation: Cashiers (SOC 41-2011.00).

Cashier duties you can put on a resume

These are all 12 duties O*NET classifies as core to this occupation. Which ranking is a fact from the source; which of them you personally did is not something any dataset knows. Use the list as a memory aid, never as a list to paste.

1. Receive payment by cash, check, credit cards, vouchers, or automatic debits.
2. Answer customers' questions, and provide information on procedures or policies.
3. Issue receipts, refunds, credits, or change due to customers.
4. Assist customers by providing information and resolving their complaints.
5. Answer incoming phone calls.
6. Greet customers entering establishments.
7. Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
8. Help customers find the location of products.
9. Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
10. Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
11. Request information or assistance, using paging systems.
12. Process merchandise returns and exchanges.

Skills a cashier can list

O*NET rates these at importance 3.0 or above for this occupation.

Service Orientation

importance 3.12

Active Listening

importance 3.00

Speaking

importance 3.00

Social Perceptiveness

importance 3.00

What not to claim

• A duty from the list above that you did not personally perform. It describes Cashiers as an occupation, not your particular job — and interviewers for cashier roles ask about the specifics.
• Work from an adjacent role you have not held. Cashier and the roles beside it overlap, and the overlap is where overstatement creeps in.
• A percentage, a headcount or a volume you did not measure. "Improved satisfaction by 35%" is the single most copied line on resume-example sites, and almost nobody who pastes it can source it.
• Service Orientation at a level you have not worked at. O*NET rates it highest for this occupation, which makes it the most likely thing to be probed.
• A tool, system or certification you have not used or hold. This is the fastest claim to disprove.

Source and method

O*NET data are provided by the U.S. Department of Labor, Employment and Training Administration, used under the CC BY 4.0 licence.The duties and skills above are reproduced as published. The resume guidance, the prompts and any generated lines are RoleSprint's, and O*NET did not write them.

Related occupations

Same occupational family in the SOC classification, so the duties often overlap with work you have done.

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