Account manager

Accountabilities: • Develop and implement strategic account plans for high-value transactional accounts, aligning commercial activities with business objectives and growth targets.

• Build and maintain strong relationships with senior customer stakeholders by understanding their needs and developing tailored solutions.

• Coordinate with cross-functional teams to create and deliver complex, customized offers that address customer requirements and strengthen value propositions.

• Apply independent judgment and established processes to manage account activities, maintain compliance, and optimize commercial performance.

• Develop strong expertise in relevant products and services to identify opportunities, resolve customer challenges, and support high-quality solutions.

• Conduct market analysis to identify emerging trends, competitive developments, customer needs, and opportunities for growth.

• Maintain accurate sales and customer information in CRM systems in accordance with established policies and KPIs.

• Lead advanced commercial initiatives, including distribution and promotional strategies designed to increase market penetration, revenue, and sales performance.

• Deliver persuasive presentations to senior customer audiences, clearly communicating complex solutions and commercial value.

• Monitor sales initiatives and customer outcomes, using performance data to identify improvements that can strengthen customer satisfaction and overall sales results.

• Ensure account activities comply with applicable business processes, quality standards, regulatory requirements, and professional conduct expectations.

Requirements:

• Minimum 4 years of relevant experience in Customer Relationship Management, Sales and Business Development, or Account Management, particularly within a B2C environment or equivalent.

• Strong understanding of strategic account management, customer relationship development, and commercial planning.

• Proven ability to build relationships with senior customer stakeholders and understand complex business requirements.

• Strong sales and business development skills, with the ability to identify opportunities and develop strategies for revenue growth.

• Ability to coordinate effectively with cross-functional teams to develop customized customer solutions and commercial offers.

• Strong analytical skills and the ability to use market, customer, CRM, and sales performance data to support decision-making.

• Excellent presentation and communication skills, including the ability to explain complex solutions to senior audiences.

• Ability to work independently, exercise sound judgment, manage priorities, and operate effectively within established processes.

• Customer-focused mindset with strong problem-solving and relationship-management capabilities.

• Professional expertise and willingness to develop comprehensive knowledge of relevant products, services, markets, and customer needs.

Benefits:

• Full-time position based remotely in India.

• Opportunity to manage high-value customer accounts and contribute directly to sales growth and profitability.

• Exposure to strategic account planning, business development, market analysis, and advanced commercial initiatives.

• Regular collaboration with cross-functional teams and senior customer stakeholders.

• Opportunity to develop expertise in complex products, services, and tailored customer solutions.

• Scope to influence customer satisfaction, market penetration, revenue growth, and long-term account relationships.

• Data-driven commercial environment focused on continuous improvement and business performance.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

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