Program Analyst – Sr.

Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!

Founded in early 2021, Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. Ibility is a small but mighty company that is positioned for rapid growth. Simply put, we help government leaders to achieve their mission by designing creative products and programs that delight their customers and make their employees more efficient - building trust and improving overall satisfaction. We use human-centered design principles in every engagement because we believe the end-user is critical to the long-term success of any solution. Our team is fun, passionate, bold, and creative. We live our mission every day – to inspire people, create cool stuff, and make a lasting impact on the world!

Position Overview:

The Senior Program Analyst serves as a senior advisor and workstream lead, supporting the planning, coordination, and execution of strategic initiatives. Working collaboratively with government stakeholders, project teams, and cross-functional partners, the Senior Program Analyst conducts research and analysis, develops executive-level deliverables, facilitates stakeholder engagement, and provides strategic recommendations that support informed decision-making and successful program execution. This role also provides guidance to junior staff, promotes collaboration across project teams, and helps ensure contract deliverables are completed in accordance with program objectives, performance requirements, and established timelines.

Please note this position is contingent.

Key Responsibilities: Lead the planning, coordination, and execution of assigned projects and workstreams in support of digital health, artificial intelligence (AI), and healthcare innovation initiatives. Facilitate meetings, workshops, discovery sessions, and stakeholder engagements while fostering collaboration and consensus among stakeholders, project teams, and external partners. Develop executive-level briefings, status reports, dashboards, presentations, and other client-facing deliverables that effectively communicate project status, risks, and recommendations. Lead project planning activities, monitor project milestones, identify and mitigate risks, and proactively resolve issues to support successful project delivery. Coordinate with government stakeholders/Contracting Officer and project teams to facilitate communication and ensure timely completion of assigned tasks. Lead the development of monthly implementation progress dashboards, monthly program status reports, executive briefing materials, digital health pipeline dashboards, and other project deliverables to support contract reporting requirements and Government decision-making. Lead project kickoff meetings and support the development of evaluation plans and project completion reports while ensuring deliverables are accurate, timely, and aligned with contract requirements. Perform other programmatic, analytical, and strategic duties as assigned in support of contract objectives.

Required Qualifications: Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Information Systems, Project Management, Communications, or a related field. Five (5) or more years of professional experience supporting or leading federal, healthcare, technology, digital transformation, or program management initiatives. Demonstrated experience leading project activities or workstreams, including project planning, execution, stakeholder coordination, and risk management. Experience facilitating meetings, workshops, stakeholder engagements, or discovery sessions while building consensus across cross-functional teams. Experience developing executive-level briefings, status reports, dashboards, presentations, and other client-facing deliverables. Experience supporting the implementation, deployment, or enterprise rollout of an Electronic Health Record (EHR) system, including coordination of user readiness, workflow transition, training, adoption, or post-implementation support. Experience collecting, analyzing, and synthesizing complex information into actionable recommendations for leadership. Demonstrated ability to manage multiple priorities independently while exercising sound judgment and initiative in a fast-paced environment. Strong written, verbal, and interpersonal communication skills, with experience presenting information to senior leadership and diverse stakeholder groups. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook).

Preferred Qualifications: Master’s degree in Business Administration, Healthcare Administration, Public Health, Information Systems, Project Management, Communications, or a related field. Seven (7) or more years of professional experience supporting or leading federal, healthcare, technology, digital transformation, or program management initiatives. Experience supporting the Department of Veterans Affairs (VA), Defense Health Agency (DHA), Department of Defense (DoD), Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), or other Federal healthcare agencies. Experience supporting digital health, healthcare innovation, artificial intelligence (AI), human-centered design (HCD), or healthcare technology initiatives. Experience supporting product implementation, pilot programs, program evaluations, or performance measurement initiatives. Familiarity with Agile methodologies and project management tools such as Smartsheet, Microsoft Project, Jira, Azure DevOps, or similar platforms. Experience supporting executive strategy development, organizational change initiatives, or strategic communications. Project Management Professional (PMP), Certified ScrumMaster (CSM), SAFe Agilist (SA), SAFe Scrum Master (SSM), PMI Agile Certified Practitioner (PMI-ACP), Lean Six Sigma or a comparable project management or Agile certification.

Benefits: Health, Dental, and Vision Plans Short Term Disability / Long Term Disability / Life Insurance / Accidental Death and Dismemberment Health Savings Account Unlimited Paid Time Off 11 Federal Holidays Off 401k

We are committed to diversity, inclusion, and accessibility. We are an Equal Opportunity Employer in all aspects of employment and do not discriminate for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.