Hawthorne Health
Logistics Coordinator
- Compensation
- $24–$28 / hr
- Location
- Marlborough, MA, US
- Arrangement
- On-site
- Employment type
- Full-time
- Posted
- 11 November 2026 (4 days ago)
Checked yesterdayApplications go to the employer, never to RoleSprint
About this role
Responsibilities Shipping and Courier Coordination
• Coordinate domestic shipments through FedEx, including scheduling pickups, generating labels, tracking deliveries, and resolving delays or shipping exceptions.
• Prepare and ship dry ice and temperature-sensitive materials in accordance with study requirements.
• Coordinate the end-to-end shipment of medical equipment—including ultrasound machines, interrogators, accessories, PCA strips, and supplies—among heroes across the U.S.
• Coordinate equipment returns, replacements, backup deployments, and rush shipments to meet operational needs.
• Ensure high-value medical equipment is properly packaged, labeled, and protected for safe transit.
Equipment and Supply Management
• Prepare and organize equipment for new study onboarding, verifying serial numbers, equipment status, and condition before shipment.
• Monitor equipment inventory and help ensure each hero has a functional, ready-to-use unit.
• Inspect returned equipment, document damage, and coordinate repairs or replacements.
• Maintain inventory of commonly used supplies and place orders to prevent operational delays.
Operational Coordination and Systems
• Communicate with heroes, schedulers, support teams, and vendors about equipment needs, shipment status, and estimated delivery times.
• Keep shipment and asset information current in internal systems, including SAP/ERP, Monday.com, and asset-tracking tools.
Documentation and Compliance
• Maintain accurate shipping records and supporting documentation to support audit readiness.
• Follow applicable internal SOPs, GCP guidelines, and study-specific instructions for equipment handling, storage, shipping, and turnaround.
Qualifications • Experience in logistics, shipping, warehouse, or clinical research operations.
• Experience handling medical devices or working in supply chain operations.
• Strong attention to detail and accuracy, especially when tracking high-value medical equipment and maintaining records.
• Strong communication, organization, and multitasking skills.
• Ability to work independently and collaboratively with a remote team.
• Proficiency with Microsoft Office and ability to learn new systems quickly.
• Ability to lift and move boxes weighing up to 30 pounds.
Preferred Qualifications
• Familiarity with FedEx shipping processes, including shipment exceptions.
• Familiarity with Monday.com and ERP systems.
Schedule • Monday - Friday, 9am - 5 pm EST
• On-Site at the Marlborough, MA office
Work location
- Marlborough, MA, US
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About this listing
Published on Lever under the board identifier Hawthorne Health, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 11 November 2026, last checked yesterday. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.