AI Implementation Specialist

ABOUT THE ROLE

Flxpoint is looking for an AI Implementation Specialist to build AI-powered product features, internal tools, and automations using Claude Code.

This is a hands-on, product-minded builder role. You'll think like a product manager, gathering requirements, defining user stories, and designing the experience, and then build it yourself, handing the work off to your own Claude Code instance instead of a developer. Most of your early work will focus on Demand Pulse, Flxpoint's newest product, with additional work on Flxpoint features and internal automations.

You'll work as a peer to Flxpoint's AI Enablement Specialist and report directly to the CEO, who actively builds with Claude Code himself. You'll own your product area and take it from idea to shipped feature.

The ideal candidate combines deep Claude Code experience with strong UI/UX taste, product thinking, and clear communication, and can show real work they've built and shipped.

KEY RESPONSIBILITIES

- Build, ship, and iterate on customer-facing features for Demand Pulse and Flxpoint using Claude Code.

- Gather requirements from customers and internal teams and translate them into clear user stories and mockups.

- Design intuitive user interfaces that surface only the information users actually need.

- Own your product area end to end, from scoping and prioritization to launch and iteration.

- Build feedback loops into your work, including customer research and user feedback, to continuously improve the product.

- Identify manual workflows across sales, customer success, support, and finance, and replace them with agents and automations.

- Build internal tools and marketing assets as needed.

- Document what you build and train teammates, including non-technical users.

- Stay current with Claude Code, new models, skills, and plugins, and continuously refine your build process.

REQUIREMENTS

- Hands-on experience building and shipping apps, tools, or automations with Claude Code. A portfolio of work you can demo live is required.

- A clear, structured build process in Claude Code (e.g., plan mode, skills, plugins, subagents) and the ability to explain why it works.

- Strong UI/UX sense, with the ability to design intuitive, user-friendly experiences.

- Product management mindset: ability to gather requirements, define scope, and prioritize what to build.

- Ability to work independently, make decisions, and ship with minimal review.

- Strong communication skills and the ability to collaborate with technical and non-technical teams.

- Advanced English proficiency (C1 or C2), written and spoken.

- Availability to work at least 4 hours of daily overlap with U.S. Eastern Time.

PREFERRED QUALIFICATIONS

- Product management or product ownership experience.

- Experience in eCommerce or B2B SaaS environments (Shopify, BigCommerce, supplier and order flows).

- Experience running n8n or similar automation workflows in production.

- Experience with multi-model routing through OpenRouter or similar.

- Experience with retrieval (RAG) using Supabase or another vector database.

- Experience building MCP servers or working with HubSpot, Slack, Notion, or Jira APIs.

- Experience with agent evals and observability tools (Langfuse or similar).

ABOUT THE COMPANY

Flxpoint is a multi-source eCommerce operations platform used by 300+ online retailers. The platform automates catalog syncing, inventory updates, order routing, and fulfillment across dropship, wholesale, and warehouse suppliers and sales channels like Shopify and BigCommerce. Flxpoint recently launched the beta of Demand Pulse, its newest product, and runs AI-first internally, with teams across the company building apps, agents, and automations with Claude.