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TSMG

Senior Teleoperations Lead

Location
Berlin, DE
Arrangement
On-site
Employment type
Other
Level
Senior
Posted
4 July 2026 (about 2 months ago)

Checked about a month agoApplications go to the employer, never to RoleSprint

About this role

About the Role We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders. The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.

About the Role We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs. In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders. The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.

Key Responsibilities Team Leadership

• Lead and coordinate teleoperations teams across multiple shifts

• Manage daily staffing and operational coverage

• Support onboarding, training, and mentoring of new operators

• Promote compliance with safety and operational procedures

Operations Management

• Monitor operational KPIs and productivity metrics

• Ensure delivery against quality and performance targets

• Coordinate robot deployment schedules and operational readiness

• Manage incident escalation and resolution processes

Stakeholder Coordination

• Serve as the primary operational contact for internal and external stakeholders

• Collaborate with engineering, product, and project management teams

• Prepare operational reports and performance summaries

• Support customer-facing robotics programs and deployments

Requirements Essential

• Previous experience leading operational teams

• Strong communication and organizational skills

• Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations

• Ability to work in fast-paced, technology-driven environments

Preferred

• Experience supporting robotics, AI, AV/ADAS, drone, or automation programs

• Experience managing distributed or shift-based teams

• Technical background in engineering, operations, or industrial environments

What We Offer • Leadership role within a rapidly growing robotics sector

• Opportunity to help scale next-generation robotics deployments

• International projects and client exposure

• Career growth opportunities across robotics and AI operations

• Collaborative environment working alongside engineering and product teams

Work location

  • Berlin, DE

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About this listing

Published on Lever under the board identifier Tsmg, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.

RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.

Published 4 July 2026, last checked about a month ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.

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