TSMG
Software Developer I (Technical Support Specialist I)
- Location
- Hyderabad, IN
- Arrangement
- On-site
- Employment type
- Other
- Posted
- 21 July 2026 (about 2 months ago)
Checked about a month agoApplications go to the employer, never to RoleSprint
About this role
Core Responsibilities • Act as the primary technical point of contact for client stakeholders to gather requirements and provide updates on technical resolutions.
• Develop and maintain scripts using Python or Java and SQL queries to automate data extraction, transformation, and loading (ETL) processes, improving data accuracy .
• Incident & Bug Management: Lead the end-to-end process for technical issues—from initial debugging and reproducibility testing to escalating critical bugs (latency, tool failures) based on established impact thresholds.
• Release Coordination: Manage the rollout of tool updates and new features, ensuring seamless integration and minimal disruption to operations.
• Operational Support: Respond to high-tier technical support tickets, performing deep-dive analysis to resolve complex issues in a timely and clear manner.
Required Skills & Qualifications • Experience: 3-5 years in a technical support, DevOps, or mid-level development role.
• Development Stack: SQL (data extraction and analysis)
• API: Strong experience interacting with web services via HTTP verbs (GET, POST, etc.), managing secure API authentication, and handling JSON data structures. Should be able to read execute API Connects but not required to build API connects
• Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Analytical Mindset: Strong analytical and troubleshooting skills, with a methodical approach to root cause analysis.
• 100% on-site: The work mode is 100% on-site with no flexibility of hybrid or remote arrangements. The location would be Hyderabad, India.
• Work Flexibility: Ability to work independently and manage multiple priorities in a fast-paced environment, including availability for weekend shifts (typically 1–2 days per month) and on all major public holidays.
Work location
- Hyderabad, IN
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About this listing
Published on Lever under the board identifier Tsmg, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 21 July 2026, last checked about a month ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.