Community Manager - AntiSocial

What You'll Be Doing • Manage day-to-day community engagement across social platforms, including Instagram, TikTok, Facebook, X, YouTube, Reddit, and Discord.

• Monitor and respond to comments, DMs, mentions, and conversations in a timely, thoughtful, and brand-appropriate way.

• Develop and maintain authentic brand voices, adapting tone and messaging across different clients and audiences.

• Build relationships with passionate fan communities, creators, influencers, and brand advocates through meaningful engagement.

• Identify opportunities for brands to participate in relevant cultural moments, gaming conversations, trends, and online communities.

• Support social campaigns, product launches, activations, and always-on content programs in collaboration with social, creative, and account teams.

• Monitor online sentiment, flag potential issues, and escalate sensitive conversations or reputational risks when needed.

• Track community performance, engagement metrics, and audience sentiment, translating findings into actionable insights and recommendations.

• Support the strategy team with social listening, audience research, competitive analysis, and trend identification.

• Contribute to brainstorms, campaign planning, strategy presentations, and reporting, bringing forward ideas informed by community insights and audience behaviours.

• Stay up to date on platform changes, gaming culture, internet trends, and evolving community management best practices.

What You'll Bring • 2+ years of experience in community management, social media, or a related digital marketing role, ideally within an agency environment.

• A strong understanding of social media platforms, online communities, and how audiences engage with brands.

• Excellent written communication skills, with the ability to write engaging, clever, and on-brand responses.

• A natural ability to adapt your tone of voice across different brands, audiences, and platforms.

• A genuine passion for internet culture, gaming, entertainment, fandom, and what's happening online.

• An understanding of what makes fan-driven communities tick and how brands can participate in those spaces authentically.

• Strong organizational skills and the ability to manage multiple clients and communities at once.

• Experience using social media management and listening tools such as Sprout Social, Hootsuite, Brandwatch, or similar platforms.

• Good judgment when handling sensitive conversations, customer concerns, or potential brand issues.

• A proactive, collaborative mindset and the ability to spot opportunities without always being asked.

• Comfortable working in a fast-paced, creative agency environment where priorities can shift quickly.

Bonus Points! • Experience playing Magic: The Gathering is a plus.

• Experience working with gaming, entertainment, fantasy, or pop culture brands.

• An interest in trading card games, tabletop gaming, fantasy worlds, collectibles, or gaming communities.

• Familiarity with fan-driven marketing, product launches, or community-focused campaigns.

• A passion for storytelling, world-building, and creating work that resonates with dedicated audiences.

Additional Info • Monday - Thursday in office (Fridays are remote optional)

• Flexible time off, including paid vacation and sick days

• Consistent culture and team-building events

• Employee recognition and incentive programs

• Seasonal celebrations and gatherings throughout the year

• Office lunches

• Branded company swag

• Access to industry events, learning opportunities, and non-profit outreaches

• Dog-friendly offices

• Unlimited coffee, drinks, and snacks

• Flex work and travel options

• Comprehensive extended health benefits

• 401k matching