Senior Manager, People Operations

You will • Expand and elevate Thuma’s People Operations foundation, simplifying systems and processes while creating thoughtful employee experiences that help our people and business operate at their best.

• Own Rippling end to end: configuration, integrations, permissions, and approvals, and act as our internal super user and go-to for troubleshooting and training.

• Build out new Rippling modules over time, including ATS and headcount planning.

• Own performance review cycles and reimagine how we do feedback, building tools that make it natural for managers and employees.

• Partner with payroll on expansion compliance and audits.

• Develop compensation guidance, leveling tools and job structures based on business needs.

• Generate market compensation data reports and job pricing.

• Administer leaves of absence and renewals, and onboarding paperwork and workflows, with an eye for accuracy and a smooth experience for the employee.

• Own our intranet content and internal People communications, keeping employees informed and making it easy to find answers.

• Own data hygiene across our HRIS, auditing regularly and building processes that catch errors before they happen.

• Manage I-9, E-Verify, and immigration compliance, open enrollment, and benefits administration, including holding vendors to real results.

• Build reporting that gives leadership a clear view into people metrics.

• Use AI and automation to simplify manual work across people operations, talent, and technology, and free up time for higher-value work.

• Partner with Finance, Legal, and Payroll to keep processes and data aligned across systems.

This might describe you • 7+ years of experience across people operations, HRIS, 3+ years of management.

• Experience implementing new systems and processes that have high high impact and adoption.

• Deep hands-on experience owning an HRIS (Rippling strongly preferred).

• Obsessive about data hygiene and accuracy.

• A true generalist across benefits, compliance, immigration, performance management, and LOA administration, 401k.

• Comfortable having hard conversations with vendors and holding them accountable.

• Outstanding communicator, especially in writing, able to make complex processes clear to employees and leadership alike.

• Strong follow-through, someone who closes the loop on every commitment and doesn't let things slip.

• Genuine interest in using AI tools to improve people operations, talent, and technology workflows.