Services Delivery Consultant

Responsibilities • Lead end-to-end client engagements as primary point of contact, from implementation through ongoing success • Provide expert consultation on Asana workflows and configurations aligned to client business challenges • Facilitate training and change management activities that drive enterprise-wide adoption • Manage project delivery with excellence, balance multiple priorities while maintaining scope and budget • Identify growth opportunities and proactively introduce solutions that maximize client value • Serve as voice of the customer, sharing insights with cross-functional and product teams

Minimum Requirements • A Bachelor's degree in business administration, finance, or economics, or equivalent degree • 3 years of customer-facing consulting or implementation experience, preferably in enterprise SaaS • Expert in Asana and collaborative work management solutions • Exceptional communicator who engages effectively with stakeholders from individual contributors to C-level executives • Solutions-oriented with strong business acumen and ability to navigate complex organizational change • Self-motivated with excellent project management skills and ability to manage competing priorities • Customer-centric mindset with genuine passion for driving client success • Curious about AI and emerging technologies with willingness to leverage them for enhanced outcomes