Paytm
Program Management (Lender Management) - Senior Manager- Lending EMI
- Location
- Uttar Pradesh, IN
- Arrangement
- On-site
- Employment type
- Other
- Level
- Senior
- Posted
- 17 September 2026 (13 days ago)
Checked 12 days agoApplications go to the employer, never to RoleSprint
About this role
About Paytm: Paytm is India's leading financial services company offering full-stack payments and financial solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.
Profile: Program Manager + Lender Manager Vertical: Lending EMI | Role: Program Management |
About the role: Run Lending EMI programs end-to-end and own lender management — onboarding, performance, SLAs, and relationship health. You will coordinate cross-functional delivery and ensure programs and lender partnerships deliver volume, quality, and compliance outcomes.
Key Responsibilities: -Manage current and new lending partners for the product. -Work with lenders on target setting, foll-ups, reconcilations and business growth. -Own program lifecycle for assigned Lending EMI programs (planning, launch, run, optimise, wind-down). -Manage lender relationships: onboarding, commercials (as guided), SLAs, issue resolution, and performance reviews. -Track lender-wise volume, approval rates, TAT, reject reasons, and portfolio quality; drive corrective actions. -Coordinate with Credit, Ops, Tech, Legal/Compliance, and Sales for program readiness and smooth operations. -Maintain program documentation, SOPs, RACI, and change logs. -Run governance forums (program reviews, lender reviews, escalation calls) and close action items. -Support new lender / program launches: UAT coordination, checklist ownership, go-live readiness. -Identify process gaps and drive continuous improvement across program and lender workflows. -Prepare leadership MIS on program and lender health
Why join us: We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!
Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.
Locations
- Uttar Pradesh, IN
- Maharashtra, IN
- Karnataka, IN
Related jobs
Ready to make a decision?
This role is either worth your time or it isn’t.
Analyze the posting against your experience, see the gaps clearly, and build the right materials only if the opportunity makes sense.
Nothing is submitted automatically. You choose what happens next.
About this listing
Published on Lever under the board identifier Paytm, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 17 September 2026, last checked 12 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.