Porter Cares, Inc.
Healthcare Coordinator
- Compensation
- $16–$18 / hr
- Location
- Pompano Beach, FL, US
- Arrangement
- On-site
- Employment type
- Full-time
- Posted
- 10 August 2026 (about a month ago)
Checked about a month agoApplications go to the employer, never to RoleSprint
About this role
Porter is hiring for its growing team, join as a Check-in Specialist (healthcare coordinator)!
Who We ArePorter is a Healthcare IT and Service Platform Startup combining the power of analytics with the power of are. Our dedicated team is committed to bringing transparency to healthcare driven by robust AI analytics, helping our members navigate the healthcare delivery system, securing the right support for each member’s specific needs, and directing Porter’s team of expert clinicians. By coordinating the complexities of each unique care journey, Porter helps close the gaps with the largest impact on quality measures, total cost of care, risk adjustment, and member experience.
What You'll Do We’re seeking dedicated, detail-oriented Check-in Specialist to join our care team. In this role, you will be responsible for managing and executing the day-of appointment check-in process for our providers and Practice Coordinators. Key Responsibilities: Make approximately 20-40 check-in calls daily to members to confirm readiness and availability for scheduled appointments. Directly communicate with providers using Athena chat during the day-of appointment workflow—this includes sharing no-shows, cancellations, and real-time updates. Coordinate with Practice Coordinators to ensure visibility of appointment status and provider requests (e.g., encounter deletions or schedule adjustments). Monitor and respond to day-of appointment issues such as no-shows, cancellations, and member concerns. Responsible for insurance verification updates or add-on member appointments. Work collaboratively across tools like Athena and Salesforce (experience in either is a plus). What You'll Need Qualifications: Customer Service experience in healthcare industry Comfortable using chat-based tools for internal team communication Strong attention to detail and ability to manage a dynamic workflow Experience with Athena or Salesforce is a plus, but not required Comfortable working in a remote, fast-paced environment with clear communication protocols
What We Offer Competitive Wage Insurance Benefits: Medical, dental, and vision benefits within 30 days of hire Paid Time Off and Holidays A fun team and special culture
Work location
- Pompano Beach, FL, US
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About this listing
Published on Lever under the board identifier Porter, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 10 August 2026, last checked about a month ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.