SunSource
Customer Service Representative
- Location
- US
- Arrangement
- On-site
- Employment type
- Other
- Posted
- 25 August 2026 (about a month ago)
Checked about a month agoApplications go to the employer, never to RoleSprint
About this role
SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com
SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com
Position Summary The Customer Service Representative is responsible for providing exceptional customer support by responding to inquiries and processing customer requests accurately and professionally. This role serves as a key liaison between customers, account managers, and internal departments to ensure excellent service and customer satisfaction.
Key Responsibilities Support customers and outside sales representatives with product and service inquiries. Process requests related to: Pricing and quotations Product availability and delivery schedules Order status updates Returns and credits Order expedites Product literature and documentation Provide technical product assistance and support when appropriate. Maintain accurate records and documentation within company systems. Work collaboratively with sales, operations, and vendor partners to resolve customer issues efficiently. Deliver a high level of customer service while meeting departmental performance expectations. Qualifications
Skills Required:
Experience in customer service, sales, purchasing, or a related role within a manufacturing or distribution environment. Strong communication, organizational, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment.
Preferred:
Experience in industrial distribution or related industries, including: Hydraulics Pneumatics Fluid Power Electrical Products Power Transmission Motors and Motion Control Proficiency with: Microsoft Excel Microsoft Word Email applications Vendor pricing and business software programs
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy
Work location
- MN 56241, US
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About this listing
Published on Lever under the board identifier Sunsrce, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 25 August 2026, last checked about a month ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.