Shield AI
Field Service Representative (R5748)
- Location
- Taipei, TW
- Arrangement
- On-site
- Employment type
- Other
- Posted
- 24 September 2026 (7 days ago)
Checked 2 days agoApplications go to the employer, never to RoleSprint
About this role
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
The Taiwan Field Service Representative (FSR) is responsible for providing on-site operational, technical, and customer support for Shield AI's V-BAT Unmanned Aircraft System (UAS) in Taiwan. This position serves as the primary interface between Shield AI and the customer, ensuring safe flight operations, mission success, and exceptional customer support while strengthening long-term customer relationships.
The Taiwan FSR will support aircraft operations, maintenance, customer training, and technical troubleshooting while coordinating closely with Engineering, Fleet Support, Program Management, Security, and Deployed Operations. This position requires a highly motivated individual capable of operating independently in a dynamic international environment while representing Shield AI's values and professionalism.
The Taiwan FSR will also support the development of customer proficiency by mentoring operators and maintainers, assisting with training events, and ensuring customers are able to safely and effectively operate the V-BAT system.
Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
Work location
- Taipei, TW
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About this listing
Published on Lever under the board identifier Shieldai, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 24 September 2026, last checked 2 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.