SOUM
Operations Manager – Cars
- Location
- Riyadh, SA
- Arrangement
- On-site
- Employment type
- Full-time
- Level
- Manager
- Posted
- 4 October 2026 (about a month ago)
Checked about a month agoApplications go to the employer, never to RoleSprint
About this role
Role & Responsibilities: Operational Ownership
• Own the end-to-end operational car journey and ensure smooth execution across all stages.
• Ensure clear ownership, processes, and escalation paths across the operation.
• Manage and resolve operational escalations and critical issues.
• Ensure operational capacity is aligned with business growth and demand.
Team Leadership
• Lead and manage the Cars Operations team across different functions and locations.
• Develop the team, set clear expectations, and build capability across the operation.
Performance & Process Improvement
• Set and monitor operational KPIs, SLAs, productivity, and quality standards.
• Identify operational bottlenecks and implement process improvements.
• Continuously improve efficiency, turnaround time, quality, and customer experience.
Reporting & Cross-Functional Collaboration
• Monitor operational performance and provide regular reporting and insights.
• Coordinate closely with Sales, Supply, Data, Finance, and other relevant teams.
Requirements & Experience: • Strong experience in operations management, preferably within automotive, marketplace, logistics, or a similar fast-paced environment.
• Proven experience managing and developing operational teams.
• Ability to build, improve, and scale operational processes.
• Strong problem-solving and decision-making skills.
• Data-driven, with a good understanding of operational KPIs and performance management.
• Strong stakeholder management and cross-functional collaboration skills.
• Fluent in Arabic and English.
Preferred
• Automotive industry experience.
Work location
- Riyadh, SA
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About this listing
Published on Lever under the board identifier Soum, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 4 October 2026, last checked about a month ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.