Nium
Consultant - Payment Operations
- Location
- Mumbai, IN
- Arrangement
- Hybrid
- Employment type
- Other
- Posted
- 2 November 2026 (13 days ago)
Checked 2 days agoApplications go to the employer, never to RoleSprint
About this role
Key Responsibilities: • As an Consulant in our Payment Processing team you will –Liaise with internal stakeholders (Compliance, Customer Service, Product, and Technology) for processing of transactions for both our Retail & Institutional businesses
• Reconcile incoming customers' money with their transactions and making sure their wallets have sufficient balance for the execution of their transactions.
• Onboard new Institutional, SME, and enterprise clients on Nium's platform.
• Monitor, investigate, and resolve payment processing issues.
• To verify statements for various banks and currencies before reprocessing or refunding transactions.
• Creating monthly Invoices for clients and tracking their settlement.
• Coordination with the Reconciliation and Finance teams for accounting queries, provide relevant information to ensure proper accounting is carried out
• Work with Account Managers and Customer Service teams to resolve customer complaints.
• Publish MIS reports to the management and internal stakeholders.
• Organize workflow to meet department objectives.
• Work with Product and Technology teams to improve process efficiency and automation.
• This role will require you to work in a rotational shift environment. Also, given Nium operates across multiple geographies there are no fixed holidays, and we follow a flexible holiday schedule.
Requirements: • Bachelor's degree with 2-5 years of experience working in Payment Processing, preferred knowledge of Cross border remittances
• Can prioritize, organize, and execute tasks with minimal supervision.
• Demonstrates strong interpersonal and communication skills.
• Demonstrates ability to work with a high degree of quality.
• Demonstrates strong problem-solving/Issue Resolution skills.
• Hands-on experience in MS Office and tools within it.
• Possesses Behavioural competencies such as Customer-centricity, confidence, go-getter mindset, curiosity, comfortable to multitask on systems, can relate to Tech as an end-user, team player, flexible, looks for improvements in pursuit of operational efficiency.
Work location
- Mumbai, IN
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About this listing
Published on Lever under the board identifier Nium, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 2 November 2026, last checked 2 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.