Murgado Automotive Group
Service Advisor - Mercedes-Benz of Richmond
- Compensation
- $55K–$100K / yr
- Location
- Richmond, VA, US
- Arrangement
- On-site
- Posted
- 16 September 2026 (15 days ago)
Checked 15 days agoApplications go to the employer, never to RoleSprint
About this role
🔧 Service Advisor – Mercedes-Benz of Richmond Location: Richmond, VA Position Type: Full-Time Department: Service
About Us: At Mercedes-Benz of Richmond, we pride ourselves on delivering an exceptional ownership experience that matches the prestige of the brand we represent. Our Service Department is the heartbeat of that promise—and we’re looking for a professional, customer-focused Service Advisor to help us keep it running smoothly.
🚘 What You’ll Do: Serve as the primary point of contact for customers during the service process Accurately document customer concerns and vehicle issues Provide clear explanations of recommended services and repair timelines Coordinate with technicians to ensure timely and high-quality service delivery Maintain communication with customers throughout the repair process Ensure customer satisfaction and build long-term relationships
👤 What We’re Looking For: Strong interpersonal and communication skills Ability to multitask and thrive in a fast-paced environment Prior experience in automotive service or customer service preferred Working knowledge of vehicle systems and dealership operations a plus Professional demeanor and a commitment to excellence Valid driver’s license and clean driving record
🎁 What We Offer: Competitive compensation with performance incentives Comprehensive benefits package (medical, dental, 401(k), etc.) Paid training and career development opportunities Employee discounts on vehicles, parts, and services A supportive team environment and the prestige of working with a luxury brand
Ready to elevate the service experience for Mercedes-Benz owners? Apply today and become part of a team that values professionalism, precision, and customer care.
Work location
- Richmond, VA, US
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About this listing
Published on Lever under the board identifier Murgadoautomotive, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 16 September 2026, last checked 15 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.