Head of PSP and banking -FX

Accountabilities: • Own and execute the overall PSP and banking strategy across all relevant markets.

• Source, evaluate, negotiate, and onboard new PSPs, acquirers, and banking partners.

• Manage strategic relationships with existing payment and banking providers.

• Optimize payment routing and cascading to improve transaction performance and approval rates.

• Improve deposit approval rates while managing payment costs and operational efficiency.

• Oversee chargebacks, card scheme compliance, and high-risk merchant payment requirements.

• Maintain backup PSPs and banking relationships to mitigate de-risking, provider closures, and service disruptions.

• Oversee safeguarding arrangements and client money accounts.

• Monitor PSP performance, approval rates, costs, and other payment KPIs.

• Partner with Compliance, Finance, Risk, Retention, and Technology teams on payments-related initiatives.

• Lead, develop, and support the payments team while driving operational excellence.

Requirements:

• Proven professional experience within an FX or CFD brokerage is mandatory.

• At least 5 years of experience in payments, PSP, acquiring, or banking roles.

• Strong professional network across PSPs, acquirers, banks, and payment providers.

• Proven experience sourcing, negotiating, onboarding, and managing payment providers.

• Strong knowledge of card acquiring, alternative payment methods, and local payment methods.

• Experience optimizing payment routing and cascading strategies.

• Expertise in high-risk merchant environments and chargeback management.

• Working knowledge of AML/KYC, PSD2, and 3DS requirements.

• Experience working with CySEC and FCA regulatory frameworks.

• Knowledge of safeguarding requirements and client money account management.

• Strong commercial skills, including fee and contract negotiation.

• Ability to analyze payment KPIs, approval rates, costs, and provider performance.

• Previous team leadership and people management experience.

• Fluent English with strong communication and stakeholder management skills.

Benefits:

• Fully remote working model.

• Competitive salary plus performance bonus.

• Senior leadership position with significant ownership and decision-making responsibility.

• Opportunity to shape payments and banking strategy across multiple markets.

• Fast-growing, international working environment.

• Direct impact on revenue, payment performance, and client experience.

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