Epic EHR Certified Clinical Systems Analyst III - Beacon

Accountabilities The analyst will lead application development and support activities, ensuring that Epic Beacon and related healthcare information systems effectively support clinical workflows, patient care, and organizational requirements.

• Lead the planning, design, implementation, configuration, and maintenance of clinical information systems, with a focus on Epic Beacon.

• Apply clinical expertise to guide system decisions, improve application build practices, and develop appropriate workflows.

• Design, configure, test, debug, document, and maintain applications and moderately complex information systems.

• Collaborate with clinical stakeholders and technical teams to translate user requirements into effective system solutions.

• Lead the design, build, and testing of electronic documentation solutions supporting clinical and revenue cycle workflows.

• Develop test scripts and materials for end-to-end workflow testing, and perform unit, system, and integration testing in accordance with established standards.

• Coordinate system planning, installation, implementation, and upgrades, monitoring progress and recommending corrective actions when necessary.

• Facilitate application workflow design and integration sessions, lead project meetings, and coordinate team responsibilities.

• Develop and monitor performance measures to evaluate process improvements and the impact of standardized workflows.

• Provide ongoing application support, investigate incidents, identify recurring issues, and implement appropriate solutions.

• Escalate complex technical problems when necessary, communicate resolutions to end users, and track issues through completion.

• Conduct regular status meetings with end users and leadership while maintaining service-level agreements with departments and enterprise business units.

• Provide guidance and leadership to analysts, support staff, and end users, including mentoring and knowledge sharing.

• Support the development and delivery of training materials, formal training sessions, and informal educational activities.

• Lead user group meetings and help support teams improve their understanding of applications, workflows, and operational processes.

• Participate in on-call support for assigned applications, including critical systems requiring assistance outside regular business hours.

• Troubleshoot and resolve issues escalated by the help desk.

• Evaluate enhancement requests and collaborate with technical teams on hardware, network, and software requirements.

• Install and test software releases according to established release checklist procedures.

• Travel onsite as needed for go-live events, project activities, and other operational requirements.

• Perform other related duties as assigned.

Requirements

The ideal candidate is an experienced healthcare IT professional with advanced Epic application knowledge, strong clinical workflow expertise, and the ability to lead technical initiatives while supporting multidisciplinary teams.

• Active Registered Nurse (RN) license required.

• Current Epic Beacon Certification required.

• Associate degree or technical degree with a clinical focus, or an equivalent combination of education and relevant experience.

• Bachelor's degree or equivalent combination of education and experience preferred.

• At least 5 years of healthcare IT application or technical experience.

• At least 5 years of applicable Epic application experience.

• Advanced functional knowledge of Epic applications, relevant third-party solutions, and Microsoft Office products.

• Strong understanding of clinical workflows and the ability to translate operational needs into effective system configurations.

• Experience designing, configuring, testing, debugging, documenting, and maintaining healthcare applications.

• Knowledge of system implementation, integration testing, change management, and application lifecycle support.

• Strong analytical and troubleshooting skills, with the ability to investigate incidents, identify root causes, and implement solutions.

• Excellent communication and collaboration skills, with the ability to work effectively with clinical users, technical teams, and leadership.

• Proven ability to lead project meetings, coordinate team activities, and manage responsibilities with minimal supervision.

• Experience developing training materials, delivering user education, and mentoring analysts or support staff.

• Ability to manage competing priorities and provide reliable support for critical applications, including participation in on-call rotations.

• Willingness and ability to travel onsite up to approximately 25% of the time as required.

Benefits

• Estimated annual base salary: $103,727–$155,590.

• Additional compensation opportunities may include differentials, extra-shift incentives, and bonuses.

• Comprehensive benefits program for eligible employees.

• Full-time, regular employment.

• Day-shift schedule with eight-hour shifts.

• Primarily remote working arrangement, with onsite travel required for certain activities.

• Opportunity to contribute to clinical technology improvements and healthcare system optimization.

• Professional collaboration and development within a multidisciplinary healthcare IT environment.

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