Institutional Account Manager - Midwest

Accountabilities • Achieve territory sales, market penetration, market share, and profitability objectives on a quarterly and annual basis.

• Develop and execute comprehensive territory business plans covering commercial strategy, disease awareness, patient adherence, opportunity development, and performance tracking.

• Create and implement individual institutional account plans designed to identify and advance opportunities within specific networks of care.

• Build and maintain strong relationships with key healthcare stakeholders, including neurologists, pediatric neurologists, epileptologists, geneticists, nurses, nurse practitioners, genetic counselors, physicians, and other relevant clinical staff.

• Engage customers and internal stakeholders through in-person meetings and internet-based platforms, adapting communication to different audiences and settings.

• Develop strong knowledge of relevant disease areas and clinical data and communicate their significance effectively to healthcare professionals and other stakeholders.

• Provide field insights to internal business partners regarding clinical practices, customer needs, account dynamics, and opportunities within assigned institutions.

• Demonstrate leadership through collaboration, example, and the ability to influence cross-functional teams without direct authority.

• Manage the financial performance of the assigned territory and contribute to effective resource allocation.

• Participate in business planning meetings, disease awareness initiatives, professional society activities, and other commercial programs as assigned.

• Support patient education meetings, virtual clinic engagements, account team calls, and other remote-selling activities.

• Maintain compliance with applicable policies, procedures, and regulatory requirements.

• Travel throughout the assigned multi-state territory to support customer relationships, account development, and business objectives.

Requirements:

• Bachelor’s degree required.

• At least 5–7 years of experience in the pharmaceutical or healthcare industry.

• At least 3–5 years of experience in biotechnology or specialty sales involving high-cost products.

• Strong experience managing complex customer relationships and developing strategic account or territory plans.

• Excellent written and verbal communication skills, with the ability to engage effectively with healthcare professionals and internal stakeholders.

• Strong organizational, analytical, problem-solving, and customer-management skills.

• Ability to coordinate multiple stakeholders, follow through on commitments, and adapt effectively to changing business environments.

• Goal-oriented approach with the ability to establish ambitious but achievable objectives and track progress against them.

• Ability to communicate effectively through virtual meeting and collaboration platforms as well as in person.

• Strong leadership and influencing skills, including the ability to collaborate across teams without formal authority.

• Advanced educational qualifications or additional healthcare experience are preferred.

• Experience selling within hospitals and academic institutions is highly desirable.

• Experience with orphan-disease products and new product launches is highly desirable.

• Willingness and ability to travel overnight approximately 60–80%, depending on territory geography and business needs.

• Remote selling capabilities are required.

• The territory includes Washington, Utah, Colorado, Wyoming, Montana, North Dakota, South Dakota, Nebraska, Kansas, Minnesota, Iowa, and Missouri. Ideal locations include Colorado, Wisconsin, or Minnesota.

Benefits:

• Fully remote position within the United States.

• Multi-state territory providing broad exposure to healthcare institutions and specialty markets.

• Opportunity to work with specialized therapies and contribute to disease awareness and patient care initiatives.

• Combination of field-based customer engagement and virtual selling.

• Collaboration with cross-functional commercial, clinical, and internal business teams.

• Opportunities to participate in professional society meetings, educational initiatives, and industry activities.

• Additional compensation and benefits details were not specified in the source job description.

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