Senior Product Designer

Accountabilities • Own end-to-end product design: Lead design initiatives from problem discovery and user research through ideation, prototyping, validation, implementation, and launch, partnering with product managers and engineers to deliver meaningful outcomes.

• Simplify complex workflows: Create intuitive, high-impact experiences that make sophisticated operational processes easier for landscaping and arboriculture businesses, including field crews, office teams, and their customers.

• Design AI-powered experiences: Develop intelligent and agentic product interactions that allow customers to express their needs and delegate tasks to software, ensuring appropriate transparency, user control, and confirmation throughout the process.

• Leverage AI in the design process: Use tools such as Claude and Cursor to accelerate prototyping, explore solutions, test concepts, and support implementation. Share successful approaches and lessons learned to improve team-wide productivity.

• Collaborate across disciplines: Work closely with product managers, engineers, and designers to define requirements, evaluate technical trade-offs, and translate business objectives into practical, polished product experiences.

• Engage directly with customers: Conduct customer conversations, participate in on-site visits, gather feedback, and develop a deep understanding of user needs, behaviors, and challenges.

• Strengthen design systems: Contribute to the evolution of component libraries, design systems, and design operations practices to promote consistency, accessibility, and scalability across multiple products and brands.

• Balance usability and business strategy: Design experiences that combine the visual quality and simplicity of consumer products with the sophisticated workflows required by business users.

• Champion design quality: Participate in design critiques, communicate design decisions effectively, and help establish processes and standards that improve the team's overall craft and delivery.

• Drive continuous improvement: Take ownership of design outcomes, validate assumptions, incorporate feedback, and continuously refine solutions to improve usability, adoption, and business performance.

Requirements

• Professional experience: At least four years of product design experience within a SaaS company, with a demonstrated track record of delivering and launching successful products.

• UX and interaction design: Strong fundamentals in user flows, interaction design, information architecture, and simplifying complex workflows into clear, intuitive experiences.

• AI fluency: Hands-on experience using AI tools such as Claude and Cursor in practical workflows. Ability to assess where AI adds value, recognize its limitations, and validate or correct AI-generated outputs.

• Technical understanding: Comfort working with technical systems, understanding how software components interact, evaluating implementation trade-offs, and collaborating effectively with engineering teams.

• Prototyping skills: Ability to build functional prototypes and translate design concepts into working experiences, using appropriate tools and technologies to test ideas quickly.

• Strong portfolio: A portfolio demonstrating thoughtful, outcome-driven product design across multiple user flows, supported by strong visual design, usability, and interaction design skills.

• Design tools: Proficiency in Figma and confidence working with component libraries and reusable design patterns.

• Customer empathy: Genuine curiosity about user needs and the ability to understand customer challenges, identify opportunities, and advocate for effective solutions.

• Communication and storytelling: Excellent communication skills, with the ability to explain design rationale, present concepts, incorporate feedback, and influence decisions across multidisciplinary teams.

• Ownership and adaptability: A proactive, accountable mindset, with the ability to work independently, navigate ambiguity, and balance creativity with practical delivery requirements.

• Preferred experience: Previous experience designing AI-powered products, agentic workflows, or intelligent user experiences is an advantage.

• Design systems expertise: Experience contributing to or building design systems and component libraries is highly desirable.

• Team development: Experience improving design quality and collaboration through structured feedback, design critiques, or process improvements is a plus.

• Work authorization: Candidates must be legally authorized to work in Canada or the United States without employer sponsorship.

Benefits

• Competitive compensation: Annual base salary ranging from CAD $140,000 to CAD $190,000 for Canada-based candidates.

• Remote work: Flexible remote working arrangements that support autonomy and work-life balance.

• Healthcare coverage: Employer-funded, health spending account-based benefits in Canada, including prescription drug, dental, and mental health coverage.

• Retirement savings: RRSP matching for eligible Canadian employees.

• Generous paid time off: Unlimited paid time off, paid company holidays, and a company-wide winter break from December 24 through January 1.

• Professional development: Personalized career development conversations and support for relevant tools, courses, learning resources, and professional growth.

• Collaborative culture: Work alongside a small, talented design team in an environment that values transparency, collaboration, accountability, and continuous improvement.

• Meaningful product impact: Help shape AI-powered software experiences that improve the daily operations and business outcomes of customers across an established industry.

• Innovation and experimentation: Opportunities to explore emerging AI technologies, influence product strategy, and improve how design and engineering teams build software.

• Inclusive workplace: Join an organization committed to equal employment opportunities, accessibility, and creating a supportive environment where diverse perspectives are valued.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1