Director of Research, Human Capital Management

Accountabilities • Set and execute the research agenda covering HCM markets, technology providers, enterprise buyer priorities, and emerging trends.

• Develop primary research, analyst perspectives, market analysis, benchmark research, dynamic insights, and value-oriented content.

• Provide thought leadership across HCM strategy, employee experience, talent management, learning and development, payroll, compensation, and workforce management.

• Advise enterprise buyers on HCM technology markets and help them evaluate vendors and products against their business requirements.

• Build and maintain trusted relationships with software providers across product, marketing, and sales organizations.

• Collaborate with analyst peers and product, marketing, revenue, account, and client success teams to strengthen research offerings and client outcomes.

• Support client inquiries, vendor briefings, speaking engagements, and advisory activities.

• Contribute to client retention and revenue growth through relevant research, market expertise, and client engagement.

• Manage research and client-delivery workflows, ensuring commitments are high quality, timely, and aligned with client needs.

• Participate in analyst leadership and team meetings focused on innovation, operational improvement, and client satisfaction.

Requirements

• Extensive experience as an industry analyst, HCM technology practitioner, consultant, or product marketing/product management leader within a recognized technology organization.

• Deep and current knowledge of HCM processes, technology markets, and enterprise buyer requirements.

• Demonstrated ability to develop and communicate an independent, well-supported point of view.

• Experience advising executives on HCM technology strategy, planning, and vendor or product evaluation.

• Strong written, verbal, presentation, and interpersonal communication skills.

• Ability to establish credibility and build productive relationships with industry leaders, technology providers, enterprise clients, and internal stakeholders.

• Strong analytical and research capabilities, with the ability to turn complex information into clear, evidence-based recommendations.

• Ability to manage multiple priorities independently while consistently delivering high-quality work on schedule.

• Comfortable collaborating across a remote and globally connected environment.

• Bachelor’s degree in communications, marketing, computer science, or a related discipline; advanced education is welcome.

Benefits

• Fully remote work environment.

• Significant autonomy in shaping the HCM research agenda and market perspective.

• Opportunity to influence enterprise technology decisions through research and thought leadership.

• Exposure to senior executives, enterprise buyers, technology providers, and industry leaders.

• Collaboration with multidisciplinary analysts and technology research teams.

• Opportunity to contribute to client engagement, research innovation, and business growth.

• Inclusive workplace environment that values diverse backgrounds, perspectives, and skills.

• Global team environment with access to colleagues and expertise across multiple technology disciplines.

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