Instructional Designer

Accountabilities: • Design and develop technical learning solutions aligned with learning objectives, audience needs, product requirements, and adult learning principles.

• Apply instructional design frameworks, including ADDIE and Bloom’s taxonomy, to structure learning experiences, practical activities, assessments, and knowledge checks.

• Create, update, and maintain eLearning modules, course outlines, presentations, workbooks, trainer notes, job aids, product documentation, and other educational resources.

• Collaborate with technical trainers, product managers, engineers, technical marketing teams, customer support professionals, and subject matter experts to gather, validate, and organize technical information.

• Translate complex networking, cybersecurity, and software product concepts into clear, accessible, engaging, and learner-centered content.

• Develop realistic scenarios, demonstrations, simulations, hands-on labs, and assessments that reinforce technical understanding and improve knowledge retention.

• Coordinate learning projects from planning through delivery, managing timelines, stakeholder communication, content reviews, revisions, and quality checks.

• Evaluate learning effectiveness using learner feedback, assessment outcomes, usage data, and available learning analytics, recommending improvements based on findings.

• Use approved AI-enabled tools to support research, draft and refine instructional content, generate learning variations, summarize feedback, identify knowledge gaps, and automate appropriate workflows.

• Validate AI-assisted content against authoritative technical sources, ensuring factual accuracy, accessibility, instructional quality, confidentiality, and compliance with responsible AI practices.

• Contribute to scalable learning strategies, including modular content, blended learning approaches, reusable assets, and localization-ready materials.

• Build expertise in assigned products and technical domains, becoming a trusted instructional design partner for internal stakeholders.

Requirements:

• Two to four years of experience in instructional design, technical training, eLearning development, customer education, technical communication, or a related field.

• Bachelor’s degree in instructional design, education, learning and development, communications, technology, or a related discipline. A master’s degree is preferred.

• Experience designing learning solutions for technical products, software, networking, cybersecurity, or other complex subject areas.

• Intermediate proficiency with eLearning authoring tools, learning management systems, presentation and multimedia applications, and project collaboration platforms.

• Working knowledge of instructional design methodologies, adult learning principles, assessment design, and learning analytics.

• Demonstrated ability to coordinate learning projects, manage multiple priorities, meet deadlines, oversee review cycles, and balance stakeholder expectations.

• Strong collaboration skills and the ability to work effectively with technical subject matter experts to transform source materials into accurate, accessible, and engaging learning content.

• Familiarity with AI-powered productivity, content development, analytics, or automation tools, together with the ability to verify outputs and apply appropriate human oversight.

• Excellent written and verbal communication skills, strong attention to detail, curiosity, adaptability, problem-solving ability, and a commitment to continuous improvement.

• Relevant instructional design or learning certifications, such as ATD, APTD, CPLP, or equivalent credentials, are an advantage.

• Familiarity with networking and cybersecurity concepts, including DNS, DHCP, IP address management (IPAM), or related products and technologies, is beneficial.

• Ability to work collaboratively in a global environment and communicate effectively with stakeholders across technical and non-technical teams.

Benefits:

• Comprehensive health coverage.

• Generous paid time off (PTO).

• Flexible work options, including a remote working arrangement.

• Professional development opportunities, career mobility programs, and leadership workshops.

• Sixteen paid volunteer hours per year.

• Access to global employee resource groups and an inclusive, collaborative workplace culture.

• Charitable giving program supported by employer matching.

• Modern office facilities, including electric vehicle charging, healthy snacks, team hackathons, social events, and cultural celebrations.

• Transparent compensation practices, with offers based on role location, internal equity, experience, skills, education, and certifications. Specific salary figures are not provided in the available job description.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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