Senior ServiceNow Developer

Accountabilities In this role, you will lead and contribute to the development, enhancement, and support of ServiceNow applications and integrations. Your responsibilities will include:

• Design, develop, test, and deploy custom applications and integrations on the ServiceNow platform.

• Implement and support multiple ServiceNow modules, including Incident Management, Change Management, Asset Management, Configuration Management Database (CMDB), Service Catalog, and Knowledge Management.

• Collaborate with business analysts, stakeholders, and end-users to gather requirements and translate business needs into effective technical solutions.

• Maintain and enhance existing ServiceNow applications to improve functionality, reliability, and user experience.

• Troubleshoot and resolve issues related to ServiceNow applications, integrations, and workflows.

• Develop and maintain technical documentation, including design specifications, user guides, and support procedures.

• Ensure application development activities comply with applicable security policies and best practices.

• Provide training and technical support to end-users and other IT staff as needed.

• Stay informed about ServiceNow platform updates, new capabilities, and industry best practices.

Requirements

The ideal candidate brings extensive ServiceNow development experience, strong technical expertise, and the ability to collaborate effectively with both technical and non-technical stakeholders. The following qualifications and skills are required:

• Bachelor’s degree in a relevant discipline, along with at least 7 years of directly related professional experience demonstrating the knowledge and skills required for the role.

• U.S. citizenship.

• Ability to obtain and maintain a Department of Energy (DOE) security clearance.

• Experience with ServiceNow platform configuration.

• Proven experience implementing and supporting multiple ServiceNow modules.

• Strong proficiency in JavaScript, HTML, CSS, and ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and Script Includes.

• Experience with ServiceNow integration technologies and methods, including REST, SOAP, and MID Server.

• Familiarity with ITIL processes and their application across ServiceNow modules.

• Strong problem-solving abilities and attention to detail.

• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.

Preferred Qualifications

• ServiceNow certifications, such as Certified System Administrator (CSA) or Certified Application Developer (CAD).

Additional Information

• The position can be performed remotely.

• Candidates must be willing to travel onsite as needed.

Benefits

• Remote work flexibility, with occasional onsite travel as required.

• Opportunity to support a major national laboratory and contribute to mission-critical technology initiatives.

• Work in a quality-focused environment with established development and service management standards.

• Opportunity to expand technical expertise while working with a broad range of ServiceNow modules and enterprise integrations.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1