Senior Specialist, HR Operations, CBA

Accountabilities • Coordinate the implementation of negotiated collective agreement changes across approximately 70 bargaining units, ensuring consistent execution and alignment with organizational priorities.

• Analyze ratified collective agreements to identify their impacts on HR processes, payroll, benefits, scheduling, workforce management, and HR technology systems.

• Translate collective agreement provisions into clear business and system requirements to support accurate implementation across cross-functional teams.

• Manage end-to-end implementation activities, ensuring deliverables meet established service level agreements and operational timelines.

• Develop detailed implementation plans covering timelines, dependencies, resource requirements, and risk mitigation strategies.

• Monitor project progress, testing activities, risks, dependencies, and issue resolution to ensure negotiated changes are deployed accurately and on schedule.

• Lead process improvement initiatives by introducing standardized procedures, templates, and automation opportunities to improve efficiency, consistency, compliance, and scalability.

• Develop and deliver communication, training, and change management strategies to prepare stakeholders, encourage adoption, and support successful implementation.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related discipline, or an equivalent combination of education and professional experience.

• At least 5 years of experience in Labour Relations, Human Resources, Project Management, HR Operations, HRIS, or a related field.

• Experience working in complex, highly unionized environments involving multiple collective agreements and bargaining units.

• Demonstrated ability to interpret and administer collective agreements and support the implementation of negotiated changes.

• Proven project management experience, including coordinating multiple stakeholders, managing competing priorities, and delivering within tight timelines.

• Strong experience leading cross-functional initiatives involving Human Resources, Labour Relations, Payroll, Operations, and Technology teams.

• Ability to build collaborative partnerships and influence stakeholders at different organizational levels.

• Experience identifying and implementing process improvements, including standardization, simplification, and automation initiatives.

• Excellent organizational and project management skills, with the ability to manage multiple concurrent initiatives while maintaining accuracy and attention to detail.

• Exceptional written and verbal communication skills, including the ability to translate complex information into clear, practical guidance.

• Experience with Workday is considered a strong asset.

Benefits

• Target hiring salary range of CAD $85,321.60 to $106,641.60.

• Maximum salary of CAD $127,982.40.

• Salary placement depends on market conditions, internal equity, and the candidate's relevant experience, skills, and qualifications.

• Remote work arrangement.

• Full-time, fixed-term employment through December 2027.

• Reasonable accommodations are available to candidates who require support during the recruitment process.

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