Senior Technical Product Manager, Collection Management

Accountabilities • Own the product strategy and roadmap for Collection Management, covering inventory and registration, lifecycle management and updates, health and connectivity, and the flow of collection results into the platform.

• Define the common technical contract shared by all collection methods, including registration and pairing, health monitoring, updates, configuration and content delivery, tasking, and associated security requirements.

• Establish how tasks are dispatched to collection methods and how task status, retries, and results are returned, ensuring every externally executed action has a complete audit trail.

• Define how collection methods receive updates and content, supporting a transition from per-version packages toward methods that independently retrieve the resources they need.

• Determine how entitlements apply to collection tasks and establish requirements for secure credential handling.

• Own data ingestion requirements, including normalization to the Open Cybersecurity Schema Framework (OCSF) and governance processes for approving schema changes.

• Work with teams responsible for individual collection methods to establish clear ownership boundaries, including device actions, execution paths, and how results are resolved to platform assets.

• Partner with Product Managers and customer-facing teams, including Customer Experience, Support, and Sales Engineering, to understand real deployment conditions such as firewalls, proxies, certificates, and segmented networks.

• Validate product designs against practical customer environments and participate in customer discussions when deployment issues or technical design questions require direct engagement.

• Make prioritization and trade-off decisions across contributing teams, communicating requirements to Engineering with clear business rationale.

• Define, monitor, and improve key performance indicators (KPIs), including connectivity, deployment success, update adoption, and task completion rates.

• Collaborate with Product Marketing, Support, and Customer Experience teams on product documentation and launch planning.

Requirements

• At least 5 years of Product Management experience, including ownership of a platform, infrastructure, or shared-service product used by other teams.

• Strong technical understanding of agent and collector architectures, including registration, fleet inventory, health monitoring, update and staging mechanisms, and remote task execution.

• Working knowledge of secure communications and identity technologies, including TLS and mutual TLS (mTLS), certificate lifecycle management, gRPC or comparable remote procedure call (RPC) frameworks, and proxy topologies.

• Familiarity with secrets and credential management solutions, such as Vault or enterprise Privileged Access Management (PAM) tools, and an understanding of the risks associated with transmitting credentials across networks.

• Experience with data ingestion pipelines and schema design. Familiarity with OCSF or similar normalized data schemas is an advantage.

• Demonstrated ability to write precise technical product requirements and collaborate directly with technical leads and engineers across multiple teams.

• Excellent written and verbal communication skills, with the ability to build alignment across Engineering, Product, Customer Experience, and executive stakeholders.

• Strong organizational and prioritization skills, including the ability to manage competing requirements and make informed product trade-offs.

• Willingness to travel approximately 10% for customer meetings, workshops, or company events.

• Direct experience working with Operational Technology (OT) and Industrial Control Systems (ICS), either on the customer side or through building or supporting an OT security product, is a plus.

Benefits

• Annual salary: USD $180,000.

• Equity: Competitive equity package.

• Healthcare and other coverage: Comprehensive benefits plan.

• Work arrangement: Remote-first environment.

• Travel: Approximately 10%, primarily for customer meetings, workshops, or company events.

• Professional impact: Opportunity to own a foundational platform capability supporting cybersecurity for critical infrastructure.

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