Senior Project Manager, Public Sector

Accountabilities: • Portfolio and project delivery

• Own and maintain the master schedule for all active Public Sector projects across learning platforms, authoring tools, simulation and immersive training, coaching, custom content, and professional services.

• Define project scope, milestones, schedules, and resource plans with customers and internal teams, ensuring accountability for commitments.

• Manage new project intake, assign ownership, establish timelines, and coordinate priorities across the portfolio.

• Monitor delivery progress and proactively identify and escalate risks related to schedules, budgets, staffing, and resources.

• Drive continuous improvement across projects by developing repeatable processes, playbooks, and delivery standards.

• Customer relationship and account operations

• Act as the primary operational point of contact for assigned Public Sector accounts following contract award.

• Lead regular customer status meetings, milestone reviews, and quarterly business reviews.

• Coordinate open issues across support, product, professional services, and finance, ensuring timely resolution and clear communication.

• Oversee renewal readiness from a delivery perspective, ensuring accounts are healthy, documented, and prepared ahead of renewal periods.

• Represent the Public Sector organization in internal and customer meetings when senior leadership is unavailable.

• Government contract execution and compliance

• Manage delivery under government contract vehicles, task orders, and purchase orders, tracking periods of performance, deliverable schedules, and CLIN or CDRL requirements where applicable.

• Coordinate with contracts, legal, and finance teams on contract modifications, option-year exercises, invoicing milestones, and closeout activities.

• Maintain required compliance documentation, including Section 508 accessibility materials, security and privacy records, and agency-specific requirements.

• Support proposal and capture activities by contributing delivery schedules, staffing plans, level-of-effort estimates, and past-performance narratives.

• Training delivery operations

• Plan and coordinate instructor-led training programs in virtual and in-person formats, including facilitator scheduling, registration, logistics, participant rosters, and materials distribution.

• Manage trainer-to-learner ratios, session capacity, and scheduling adjustments in line with customer training calendars.

• Collect and analyze participant feedback and evaluation data, implementing corrective actions to improve subsequent sessions.

• Coordinate content updates with instructional designers and product teams to ensure training materials remain aligned with system and configuration changes.

• Cross-functional leadership and operational reporting

• Coordinate with product, engineering, support, professional services, and finance teams to remove delivery obstacles and maintain progress.

• Translate customer requirements into actionable internal plans and communicate operational constraints clearly to customers.

• Own the transition from sales to delivery, ensuring that customer expectations and contractual commitments are accurately transferred.

• Establish and maintain the Public Sector operating cadence, including delivery standups and pipeline-to-delivery handoff reviews.

• Prepare internal and customer-facing status reports, including monthly progress reports when contractually required.

• Maintain project documentation, lessons learned, and standardized delivery practices.

• Serve as the senior delivery authority within the Public Sector organization, advising on execution priorities and escalating strategic, staffing, and resourcing matters to the appropriate executives.

• Mentor project coordinators and delivery professionals as the team grows.

Requirements:

• Bachelor's degree in project management, business, education, or a related field, or equivalent professional experience.

• At least 5 years of end-to-end project management experience, including a minimum of 2 years in a federal, Department of Defense (DoD), or public sector environment.

• Demonstrated experience delivering training programs, learning technology, or professional services to government customers.

• Practical understanding of government contracting processes, including task orders, periods of performance, deliverable schedules, and scope management.

• Proven ability to manage multiple concurrent projects across different customers, teams, and product lines while maintaining strong attention to detail.

• Experience managing projects with defined deliverables, contractual obligations, and compliance requirements.

• Strong written communication skills, including the ability to produce clear, accurate status reports suitable for government stakeholders.

• Excellent organizational, analytical, problem-solving, and stakeholder management skills.

• Ability to coordinate effectively across multidisciplinary teams, manage competing priorities, and resolve delivery challenges proactively.

• US citizenship is required, along with the ability to obtain and maintain a US government security clearance.

• Preferred: Active Secret security clearance or higher.

• Preferred: PMP, CAPM, or an equivalent project management certification.

• Preferred: Military or prior government service, including National Guard or Reserve experience.

• Preferred: Experience with learning management systems, authoring tools, simulation platforms, immersive training, eLearning, or instructional design projects.

• Preferred: Familiarity with Section 508 and WCAG accessibility requirements.

• Preferred: Knowledge of Agile, Scrum, or other structured project delivery methodologies.

• Preferred: Experience managing external vendors or contractors and working in a small or mid-sized organization where project managers take hands-on ownership of delivery.

Benefits:

• Annual salary range of $75,000–$85,000.

• Fully remote work arrangement within the United States.

• Full-time, salaried, exempt employment.

• Travel opportunities of up to 25% to customer, agency, and training delivery sites.

• Opportunity to lead meaningful learning and training initiatives supporting public sector organizations.

• Collaboration with experienced professionals across learning, technology, and project delivery.

• Opportunity to influence operational strategy, improve delivery processes, and drive measurable customer impact.

• Professional growth through senior-level responsibility and cross-functional leadership.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1