Salesforce Project Manager

Accountabilities: • Own the complete project lifecycle from initiation through closure, defining scope, timelines, milestones, deliverables, and delivery priorities.

• Establish and maintain project plans, monitor progress, identify risks and issues, and implement effective mitigation strategies.

• Take accountability for project delivery, governance, and key project-level decisions.

• Act as the primary client contact, managing expectations, providing regular status updates, addressing escalations, and maintaining strong stakeholder relationships.

• Facilitate requirements discussions, product demonstrations, feedback sessions, and communication loops between business and technical stakeholders.

• Plan and manage sprints, backlog grooming, release cycles, and other Agile delivery activities across Salesforce implementations.

• Facilitate Scrum ceremonies, including stand-ups, sprint planning, and retrospectives, while maintaining alignment between business requirements and technical execution.

• Coordinate Salesforce developers, administrators, architects, QA specialists, and business analysts, allocating tasks, monitoring productivity, removing blockers, and optimizing resource utilization.

• Maintain project documentation, including RAID logs, project plans, status reports, and other governance materials.

• Track delivery KPIs such as timeline adherence, budget, and quality metrics, ensuring compliance with established delivery frameworks and standards.

• Manage change requests and scope creep while proactively escalating critical risks and issues to the appropriate stakeholders.

Requirements

• 7+ years of project management experience, with a proven track record of managing end-to-end Salesforce implementations and multiple projects or client engagements.

• Strong knowledge of project management methodologies, including Agile, Waterfall, and Hybrid approaches, with the ability to manage projects from initiation to closure.

• Hands-on familiarity with the Salesforce ecosystem, including platforms such as Sales Cloud and Service Cloud, and the ability to connect business requirements with technical execution.

• Strong understanding of the Salesforce platform and its application to sprint planning, backlog grooming, and release management.

• Proficiency with project management tools such as Zoho Projects, Jira, ClickUp, or similar platforms.

• Familiarity with reporting and documentation tools such as Excel and Confluence, including maintaining project documentation and tracking KPIs.

• Excellent client communication and stakeholder management skills, with the ability to manage expectations, facilitate discussions, and handle escalations effectively.

• Strong problem-solving and decision-making abilities, particularly in identifying risks early and developing practical mitigation strategies.

• High ownership and accountability, structured thinking, attention to detail, and the ability to operate effectively in fast-paced consulting environments.

• Strong collaboration and team leadership skills, with the ability to coordinate diverse technical and business teams.

• Salesforce certifications such as Administrator, Platform, or Consultant are preferred.

• PMP, PRINCE2, or Certified Scrum Master (CSM) certification is preferred.

• Previous experience in a consulting or System Integrator (SI) environment is an advantage.

Benefits

• Full-time, fully remote position based in India.

• Annual salary range of INR 15–35 LPA .

• Opportunity to lead Salesforce implementations across diverse industries.

• Exposure to Agile, Hybrid, and Waterfall delivery methodologies.

• High ownership and accountability across end-to-end project delivery.

• Opportunity to work closely with clients and cross-functional Salesforce teams.

• Experience in a fast-paced consulting environment involving complex technology implementations.

• Opportunity to develop expertise across Salesforce delivery, project governance, stakeholder management, and Agile practices.

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