Senior Analyst, Application Development and Maintenance

Accountabilities •

Application Development and Maintenance: Manage, develop, and coordinate the delivery and ongoing maintenance of technology solutions, including Salesforce Sales and Service Cloud, agentic Salesforce applications, and AI-powered solutions using platforms such as Gemini and Claude.

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AI Enablement and Integration: Actively contribute to AI enablement initiatives by supporting the integration of emerging AI technologies into existing applications and business workflows.

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Agile Project Delivery: Participate in Agile development processes, ensuring that application development and maintenance activities align with established project standards, timelines, and delivery objectives.

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Project Tracking and Documentation: Maintain accurate and consistent records of development and maintenance activities using project tracking tools such as ServiceNow and Jira.

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Application Monitoring: Proactively monitor application environments, identify potential issues, support troubleshooting activities, and help maintain platform stability and performance.

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Technical Communication: Communicate technical issues, project progress, and proposed solutions clearly to business owners, technology stakeholders, team members, and external vendors.

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Technical Specifications and Testing: Prepare functional specifications, functional unit tests, technical specifications, and technical unit tests in collaboration with business and IT stakeholders.

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Cross-Functional Collaboration: Work closely with technical and non-technical teams to understand business requirements, evaluate potential solutions, and support the successful implementation of technology initiatives.

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Quality and Continuous Improvement: Apply established engineering practices, maintain strong attention to detail, and contribute to the accuracy, reliability, and ongoing improvement of application solutions.

Requirements

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Professional Experience: Approximately 2–4 years of relevant experience in application development, application maintenance, IT solutions, or a related technical field is preferred.

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Education: A bachelor's degree in a related discipline is preferred, although equivalent professional experience may also be considered.

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Technical Proficiency: Strong working knowledge of Microsoft Office applications is required.

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Salesforce Experience: Familiarity with Salesforce Sales Cloud and Service Cloud is an advantage, particularly in enterprise application environments.

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Development and Integration Tools: Experience with tools and technologies such as Jira, Gearset, GitHub, Checkmarx, Dell Boomi, Apigee, Attunity, and Kafka is beneficial.

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AI and Emerging Technologies: A basic understanding of agentic applications and AI-powered solutions, including Gemini, Claude, and Salesforce-based AI capabilities, is preferred.

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Business and Technical Analysis: Ability to understand business requirements, assess how AI and other technical solutions can address those needs, and develop practical recommendations.

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Communication Skills: Excellent written and verbal communication skills, with the ability to ask insightful questions, participate in cross-functional discussions, and provide clear status updates to both technical and non-technical audiences, including senior stakeholders.

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Problem-Solving Abilities: Ability to identify technical challenges, evaluate potential solutions, and take appropriate action within established guidelines.

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Organization and Attention to Detail: Strong organizational skills and the ability to manage multiple tasks while maintaining accurate documentation and reliable project records.

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Teamwork and Adaptability: Comfortable working in a collaborative, fast-paced environment, receiving guidance when needed, and adapting to evolving project requirements and new technologies.

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Engineering Mindset: Understanding of software development, testing, documentation, and application support practices, with a commitment to quality and continuous learning.

Benefits

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Annual Salary: Anticipated base salary range of $80,500–$103,410 , depending on location, relevant experience, education, skills, and internal pay equity.

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Remote Work: Country-wide remote position available to candidates based in the United States.

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Healthcare Coverage: Medical, dental, and vision insurance options.

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Retirement Savings: 401(k) savings plan.

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Health and Financial Accounts: Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).

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Paid Time Off: Paid time off plan to support personal needs and work-life balance.

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Parental Leave: Paid parental leave.

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Disability Protection: Short-term and long-term disability coverage.

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Financial Flexibility: Access to earned wages before payday through myFlexPay.

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Wellness and Work-Life Support: Healthy lifestyle programs and work-life resources.

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Inclusive Work Environment: An organization that values diverse perspectives, collaboration, professional integrity, and continuous improvement.

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Bonus Eligibility: This position is not eligible for a bonus.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?

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