Senior Marketing Platform Administrator- Salesforce

Accountabilities • Serve as the primary administrator and subject matter expert for Salesforce Marketing Cloud Engagement, overseeing configuration, maintenance, governance, and ongoing optimization.

• Build and enhance platform capabilities, including contact suppression automations, unsubscribe workflows, data lookup tools, and audience segmentation functionality.

• Manage integrations between the marketing platform and connected systems, including Salesforce Sales Cloud, Salesforce Service Cloud, Form.io, and Snowflake.

• Configure and maintain scalable data ingestion pipelines that support audience creation, segmentation, and marketing operations.

• Lead requirements-gathering sessions and translate business needs into scalable, sustainable, and best-practice platform solutions.

• Collaborate with development teams to integrate marketing technology with websites and support the development of a customized preference center.

• Configure and maintain data export processes supporting reporting, analytics, and data backup requirements.

• Monitor platform releases, security reviews, system health checks, and emerging capabilities to identify opportunities and required adjustments.

• Create and maintain technical documentation and communicate platform changes effectively to trainers, end users, and stakeholders.

• Contribute to platform roadmap planning and agile ceremonies, including standups, backlog grooming, project kickoffs, and retrospectives.

• Coordinate SSO configuration, role management, permissions, and related platform requirements with IT Operations and Security.

• Manage multiple priorities while maintaining platform reliability, data quality, security, and operational effectiveness.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field required; a master’s degree is preferred.

• 5+ years of hands-on experience administering Salesforce Marketing Cloud Engagement or a comparable enterprise marketing platform.

• 2+ years of experience working with Salesforce Sales Cloud or another CRM platform.

• Strong SQL skills, including complex joins, data normalization, and segmentation queries.

• Familiarity with Server-Side JavaScript and CloudPages, including their use in connecting REST and SOAP APIs.

• Strong analytical and problem-solving abilities, with a track record of developing practical, durable technical solutions.

• Ability to collaborate effectively with both technical and business stakeholders in a cross-functional environment.

• Strong organizational and project management skills, with the ability to manage competing priorities within an agile sprint framework.

• Active involvement in an evangelical Christian church.

• Ability to travel to the Middle Tennessee area approximately 2–4 times per year for team gatherings.

• Experience with AMPscript for dynamic content and personalization is preferred.

• Familiarity with Snowflake or other cloud data warehouse platforms is preferred.

• Experience configuring single sign-on integrations and managing platform roles and permissions is a plus.

Benefits

• Remote position within the United States.

• Work-from-anywhere environment with autonomy and flexibility around working hours.

• Comprehensive healthcare benefits for eligible full-time employees.

• Vacation and sick time.

• Paid holidays and care days.

• 401(k) retirement plan.

• Maternity and parental leave.

• Adoption assistance.

• Mission trip time.

• Equipment and resources provided to support a productive and ergonomic remote workspace.

• Travel support for key team gatherings.

• Occasional travel to Nashville/Middle Tennessee, approximately 2–4 times per year.

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