Global Payroll Implementation Country Lead

Accountabilities • Act as the payroll subject matter expert for the Netherlands, providing expert guidance on local payroll processes, legislation, requirements, and implementation considerations.

• Participate in sales calls, handovers, and client kick-offs, ensuring payroll requirements and expectations are clearly understood from the outset.

• Lead global payroll implementation projects from inception through planning, execution, monitoring, parallel runs, and the first month of live payroll before transitioning to Payroll Operations.

• Develop and maintain detailed implementation plans, timelines, milestones, dependencies, and delivery priorities to ensure projects remain on track.

• Serve as a key point of contact for customers and internal stakeholders throughout the implementation lifecycle, communicating payroll processes, decisions, issues, and required actions clearly.

• Establish standardised payroll processes, project plans, procedures, and documentation to improve consistency, efficiency, and operational readiness.

• Maintain a complete record of implementation decisions, processes, and requirements, ensuring Payroll Operations has the visibility and standard operating procedures needed for business-as-usual delivery.

• Monitor key performance indicators and service-level agreements, identifying risks, delays, and opportunities for improvement.

• Provide support during and after implementation, resolving payroll issues and coordinating with relevant teams when challenges arise.

• Mentor and support Payroll Generalists working alongside you and collaborate with wider implementation and operations teams.

• Work with internal product and technology teams on platform improvements, including user acceptance testing, validation, documentation, and supporting changes through to release.

• Continuously identify opportunities to improve productivity, simplify processes, and accelerate implementation and payroll delivery.

Requirements

• Extensive experience in payroll, particularly within a client payroll or managed payroll environment.

• Expert knowledge of Dutch payroll legislation, regulations, processes, and local requirements.

• Proven experience leading or delivering payroll implementations, ideally across international or multi-country environments.

• Strong understanding of payroll processes, reconciliations, accounting principles, and the operational controls required for accurate payroll delivery.

• Strong proficiency with local payroll systems and technology, together with practical experience using tools such as SAP, Excel, and Google Sheets.

• Excellent communication and stakeholder-management skills, with the ability to explain payroll processes, requirements, and complex issues clearly to customers and internal teams.

• Analytical and structured approach to problem-solving, with strong attention to detail and the ability to identify root causes and practical solutions.

• Demonstrated ability to manage multiple priorities and deliver effectively in a fast-paced, international, and distributed environment.

• Process-oriented and productivity-focused mindset, with a proactive approach to identifying ways to improve efficiency and speed up delivery.

• Comfortable working asynchronously and independently, taking ownership of priorities and making effective decisions without relying on constant meetings or supervision.

• Fluent written and spoken English.

• Experience working remotely is not required but would be an advantage.

• Strong coaching and leadership skills, with the ability to support and mentor colleagues while maintaining high delivery standards.

Benefits

• Fully remote working environment with the flexibility to work from anywhere.

• Flexible working hours designed around an asynchronous way of working.

• Flexible paid time off.

• Competitive annual salary range of €71,850–€80,800 EUR , with compensation determined by factors including location, experience, skills, training, business needs, and market conditions.

• 16 weeks of paid parental leave.

• Mental health support services.

• Stock options.

• Learning and professional development budget.

• Home office budget and IT equipment.

• Budget for local in-person social events or coworking spaces.

• Opportunity to work with international teams across multiple countries and time zones.

• Strong emphasis on work-life balance, autonomy, and the ability to organise your schedule around your personal life.

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