Senior Site Reliability Engineer, NetBox Delivery

Accountabilities • Own and improve the software build and release pipeline, from base image creation through availability across cloud and self-managed environments.

• Design and maintain reliable release handoffs between core engineering and deployment teams so new versions reach customers efficiently and predictably.

• Improve application performance and production reliability, including startup behavior, database performance, and PostgreSQL optimization.

• Build and maintain comprehensive observability across the application and release pipeline, including monitoring, alerting, metrics, and service-level objectives.

• Serve as an escalation point for significant performance and reliability issues, investigating root causes and contributing fixes to the underlying application code when appropriate.

• Strengthen software supply-chain security through practices such as vulnerability scanning, image security, and artifact integrity controls.

• Support compliance initiatives related to the build and delivery pipeline, including SOC 2 requirements.

• Participate in an on-call rotation and lead incident response for issues within your area of ownership.

• Conduct thorough postmortems and translate incident findings into engineering improvements that reduce recurrence.

• Drive technical initiatives across team boundaries, from developing RFCs and technical proposals through implementation and migration.

• Help shape the practices, tooling, and operating model of a new engineering team.

Requirements

• 5+ years of professional experience in software engineering, platform engineering, site reliability engineering, or a closely related discipline.

• Proven ability to write robust, maintainable production software and take ownership of systems throughout their lifecycle.

• Strong production experience with Django and PostgreSQL at scale, including database schema design, migration risks, and query-performance optimization under real-world workloads.

• Strong containerization expertise, including base image design, Python dependency management, vulnerability scanning, image signing, and other software supply-chain security practices.

• Hands-on experience with technologies such as AWS, including EC2, VPC, IAM, and RDS; Kubernetes and Helm; GitHub Actions; ArgoCD or FluxCD; Terraform; Prometheus; and Grafana.

• Experience building and operating systems within AI-augmented development environments, including tools such as Claude Code and reliable agentic development workflows.

• Demonstrated ability to lead initiatives across engineering teams, communicate technical proposals clearly, and drive complex migrations or changes through completion.

• Strong troubleshooting, analytical, and incident-management skills, with an ability to identify root causes rather than relying on short-term workarounds.

• Clear written and verbal communication skills and a collaborative approach to cross-functional engineering work.

• Familiarity with the NetBox ecosystem or network automation is a plus.

• Open-source contributions or experience participating in open-source projects are advantageous.

• Experience in a B2B software startup or high-growth technology organization is beneficial.

• Deep experience with supply-chain security technologies such as cosign, Sigstore, or SLSA is a plus.

• Experience operating high-throughput or performance-sensitive systems for enterprise customers is advantageous.

Benefits

• US base salary: $180,000–$195,000 USD.

• Equity opportunity.

• Bonus eligibility.

• Fully remote work within the United States.

• Opportunity to join a newly formed engineering team and help establish its technical practices and operating model.

• Significant ownership across software delivery, reliability, observability, performance, and security.

• Exposure to open-source software and network automation technologies.

• Opportunity to work on systems used by thousands of organizations and enterprise customers.

• Collaborative engineering environment emphasizing clear communication, simplicity, ownership, and technical problem-solving.

• Equal opportunity workplace with support for reasonable accommodations throughout the hiring process.

• Opportunities to contribute to projects and practices spanning cloud infrastructure, application engineering, DevOps, and site reliability.

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