Associate Director, Analytics Governance & Operations

Accountabilities • Manage governance operations: Coordinate governance forums, stewardship workflows, issue intake, escalation processes, and resolution tracking to support effective oversight and consistent execution.

• Oversee portfolio administration: Maintain portfolio reports, roadmap documentation, initiative trackers, dependency registers, organizational scorecards, and leadership dashboards.

• Coordinate data stewardship activities: Support data stewards and capability leaders by facilitating stewardship processes, maintaining documentation, and ensuring governance activities are completed efficiently.

• Modernize operational processes: Identify opportunities to simplify and standardize recurring governance, reporting, planning, and administrative workflows to improve productivity and operational consistency.

• Develop reusable resources: Create and maintain templates, playbooks, operational tools, workflow assets, reporting solutions, knowledge repositories, and self-service resources that enable teams to work more effectively.

• Support automation initiatives: Partner with technology and AI platform teams to implement automated and AI-enabled workflows that reduce manual effort and improve operational scalability.

• Strengthen reporting and performance tracking: Maintain accurate operational metrics, organizational reporting, and performance documentation to support transparency, accountability, and informed decision-making.

• Drive cross-functional coordination: Collaborate with analytics, technology, business operations, and governance stakeholders to align operational processes and resolve execution challenges.

• Enable global consistency: Coordinate governance operations, reporting processes, stewardship workflows, and reusable assets across U.S.-based and international teams.

• Support continuous improvement: Identify operational gaps, refine existing procedures, and introduce scalable practices that enhance efficiency and execution effectiveness.

Requirements

• Education: Bachelor's degree in Business, Operations, Analytics, Information Systems, Management, or a related discipline is required. An advanced degree in a relevant field is preferred.

• Professional experience: At least 6 years of experience in analytics operations, business operations, project management offices (PMO), governance, reporting, portfolio administration, or related functions.

• Governance and stewardship: Experience supporting governance processes, data stewardship activities, issue management, documentation, and operational coordination.

• Reporting and portfolio management: Demonstrated experience maintaining organizational reports, performance metrics, portfolio documentation, initiative trackers, or planning materials.

• Process improvement: Ability to identify inefficiencies, standardize workflows, develop reusable resources, and improve operational processes through structured approaches.

• Technology and automation: Familiarity with digital tools, workflow automation, self-service solutions, or AI-enabled operational processes is an advantage.

• Cross-functional collaboration: Experience coordinating initiatives involving multiple teams, stakeholders, and business functions within complex or matrixed organizations.

• Global operating models: Ability to support geographically distributed teams, maintain consistent processes, and coordinate activities across different locations.

• Communication skills: Strong written and verbal communication skills, with the ability to prepare clear documentation, reporting materials, and operational guidance for diverse audiences.

• Organizational skills: Excellent attention to detail, prioritization, problem-solving, and time management skills, with the ability to manage multiple operational activities simultaneously.

• Language proficiency: Fluency in English is required; additional languages are desirable.

• Preferred industry experience: Background in pharmaceuticals, biotechnology, healthcare, life sciences, analytics, data, technology, or business transformation is an advantage.

Benefits

• Competitive annual salary: Expected base salary range of $152,600–$283,400 , depending on relevant experience, skills, qualifications, and other applicable factors.

• Performance-based compensation: Eligibility for a cash incentive based on performance.

• Potential equity awards: Eligibility for consideration for annual equity awards, depending on the level of the position.

• Comprehensive healthcare coverage: Medical, life, and disability benefits for eligible U.S.-based employees.

• Retirement savings: 401(k) plan with employer contributions and matching.

• Generous paid time off: Vacation, personal days, holidays, and additional leave options.

• Remote work flexibility: Work remotely from within the United States, subject to applicable employment restrictions.

• Professional development: Opportunities to develop expertise in analytics governance, operational modernization, automation, and enterprise process improvement.

• Collaborative environment: Work with cross-functional teams and international stakeholders in a globally integrated organization.

• Strategic impact: Help improve enterprise analytics operations through scalable governance practices, better reporting, and more efficient workflows.

• Travel flexibility: Domestic and/or international travel may be required at the hiring manager's discretion.

• Relocation: Relocation assistance is not provided for this position.

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