K Group Companies
Low Voltage / Access Control Technician
- Location
- Grand Rapids, MI, US
- Arrangement
- Hybrid
- Employment type
- Full-time
- Posted
- 4 September 2026 (26 days ago)
Checked 25 days agoApplications go to the employer, never to RoleSprint
About this role
Field Service Technician I Overview:
The Field Service Technician I plays a vital role in ensuring the accurate installation of low voltage systems. They will encompass efficient teamwork and independent project execution. Beyond the installation, they will excel in delivering fundamental customer training on system operations. The role not only involves technical progress but also demands effective communication and dedication to precision, guaranteeing the successful implementation and functionality of these systems.
Field Service Technician I Responsibilities: · Reviews project quotes and scopes before beginning an onsite execution · Inspects installation sites, studies work orders, architectural plans, and comprehensive installation methods · Installs low voltage cabling, devices, and systems, adhering to precise specifications, relevant codes, and industry practices, as directed by their supervisor · Troubleshoot and diagnose issues with installed systems · Conduct routine maintenance and inspections of systems as needed · Respond promptly to service calls and customer inquiries · Travel extensively across mostly within the Midwest and on occasion weekends that are necessary for multiple sites; Home most weekends · Provide excellent customer service and maintain customer satisfaction
Field Service Technician I Qualifications: · Hands-on/field experience from previous work experience · Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing · Ability to read architectural drawings · Team management/supervisor experience · Previous experience completing projects within scope · Previous experience with service ticketing processes · Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems · Excellent communication skills · Must have valid US Driver’s license
About K Group Companies
K Group is a locally owned and operated technology service provider that was established in Grand Rapids, MI in 1980. We proudly serve clients across the United States, while remaining especially focused on our home state of Michigan. Our expertise spans a wide spectrum of technologies and services, ensuring that we deliver exceptional solutions at the highest level of quality. Rooted in principles of excellence and creativity, our culture is dedicated to fostering collaboration, innovation, and inclusivity.
Why Work Here? “Great, focused, team environment.” For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community. As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other! Whether we are helping customers secure their environment, beating each other at Mario Kart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together! Compensation and Benefits
· Competitive base salary based on experience · Bonus and commission programs · Paid Time Off (PTO) · Volunteer Paid Time Off (VTO) · 100% employer paid family health insurance premium · 100% employer paid disability insurance · 100% employer paid dental & vision insurance · 401k with Safe Harbor contributions from company annually · Profit sharing opportunities
Locations
- Grand Rapids, MI, US
- MI, US
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About this listing
Published on Lever under the board identifier Kgroupcompanies, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 4 September 2026, last checked 25 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.