Finix
Sr. Field & Community Manager
- Compensation
- $140K–$190K / yr
- Location
- San Francisco, US
- Arrangement
- On-site
- Employment type
- Full-time
- Level
- Senior
- Posted
- 28 September 2026 (2 days ago)
Checked 2 days agoApplications go to the employer, never to RoleSprint
About this role
Your Team You'll report to the Head of Marketing and work closely with Sales and leadership on executive dinners and VIP customer events, with Creative & Design on event and campaign assets, and with Organic on turning customer stories into case studies and testimonials.
What you'll do: • Create, curate, and manage content that's relevant, engaging, and aligned with our brand voice across social and community channels
• Plan and execute in-person and virtual events (executive dinners, meetups, conferences, and field marketing activations) owning logistics end-to-end: venue, guest lists, vendors, budget, and on-site execution
• Curate guest lists and manage invitations for executive dinners and VIP customer events, working closely with Sales and leadership
• Represent Finix at events to build relationships and visibility
• Respond to comments, direct messages, and community queries in a timely, professional way, and foster a positive, inclusive community
• Identify and cultivate relationships with key customers, power users, and advocates who can fuel referrals, testimonials, and word-of-mouth growth
• Develop and enforce community guidelines, and monitor conversations to manage PR-sensitive situations
• Measure event ROI and attendee feedback, and track community engagement metrics to identify opportunities for improvement
• Gather customer feedback and community insights and report trends to Product and Marketing
What you bring: • 5+ years in community management, field marketing, or event marketing, ideally in B2B
• Proven experience planning and executing in-person events end-to-end, from intimate executive dinners to larger activations
• Exceptional written and verbal communication skills, with high emotional intelligence
• Proficiency with social media management platforms, analytics dashboards, and basic design or video tools
• Comfort managing budgets, vendors, and multiple concurrent events without dropping details
What would make us excited: • Experience in fintech, payments, or at a hyper-growth B2B SaaS company
• An existing network within the payments or fintech industry
• Experience building a customer advocacy or referral program from scratch
• Comfort presenting to and coordinating with senior executives and sales leadership
Work location
- San Francisco, US
Ready to make a decision?
This role is either worth your time or it isn’t.
Analyze the posting against your experience, see the gaps clearly, and build the right materials only if the opportunity makes sense.
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About this listing
Published on Lever under the board identifier Finix, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 28 September 2026, last checked 2 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.