Transformation & AI Manager

Who are we looking for? We’re growing through acquisition and building the AI muscle that helps us run smarter as we scale. As a private equity-backed business, we are rapidly growing. As Transformation & AI Manager, you sit at the centre of both: you’re the bridge between our executive team and every stakeholder touched by a new acquisition, and you’re a hands-on partner to our Chief Transformation Officer in finding and shipping the AI use cases that move our numbers.

This is a player-coach role, split roughly 70 / 30. On the acquisition / integration side, you’ll own the master plan for every acquisition – from diligence through close through full integration – and drive the cross-functional teams that make it happen. On the AI side, you’ll hunt for high-ROI use cases across our core business functions (quoting, track-and-trace, exception handling, and back-office work), pick the right tools, and build lightweight automations yourself when that’s faster than waiting on a vendor. Things move fast around here and change is constant, so we’re looking for someone who thrives on ambiguity and loves turning a messy problem into a clean plan.

If you’re a builder who’s equally comfortable running a room of senior stakeholders and prototyping a workflow yourself, and you’re looking for a role where strategy, execution, and experimentation all live in the same job, then we want you.

What you will bring to this role:

• Track record leading strategic business transformation, integrations, or major programs across deals of varying size

• Strong project management, planning, and organizational skills; you can run multiple workstreams at once without losing the thread

• Comfortable taking initiative and moving through ambiguity

• Effective written and verbal communicator who can influence stakeholders and cross-functional partners while still driving results

• Hands-on, practical fluency with modern AI / LLM tools, with a clear point of view on where they help and where they don’t

• Proven experience researching, evaluating, negotiating, and managing third-party service providers

• Strong computer skills and fluency with Microsoft Office Suite and project management platforms

Bonus Points if you have:

• Ability to build lightweight automations yourself – light scripting, APIs, low-code, or agent tools

• Project Management Professional (PMP) certification

• Formal Lean / Six Sigma training or certification

• Previous private equity-backed or startup experience

• Track record leading strategic business transformation, integrations, or major programs across deals of varying size

• Strong project management, planning, and organizational skills; you can run multiple workstreams at once without losing the thread

• Comfortable taking initiative and moving through ambiguity

• Effective written and verbal communicator who can influence stakeholders and cross-functional partners while still driving results

• Hands-on, practical fluency with modern AI / LLM tools, with a clear point of view on where they help and where they don’t

• Proven experience researching, evaluating, negotiating, and managing third-party service providers

• Strong computer skills and fluency with Microsoft Office Suite and project management platforms

Bonus Points if you have:

• Ability to build lightweight automations yourself – light scripting, APIs, low-code, or agent tools

• Project Management Professional (PMP) certification

• Formal Lean / Six Sigma training or certification

• Previous private equity-backed or startup experience

To be successful in this role, you are:

• Ownership-minded – you take responsibility for outcomes and make the calls that get you there, rather than waiting to be told what’s next.

• A fast trust-builder – you can walk into a newly acquired company and earn credibility with their team and with our senior leadership, fast.

• A builder – when waiting on a vendor is slower than doing it yourself, you’d rather prototype the workflow and ship it.

• Highly collaborative – you work across functional and business boundaries naturally, and you bring people along with you.

• Comfortable with ambiguity – integrations are messy and every deal is different; you build the plan as you go and adjust in real time.