Datalab USA
Associate Director - Client Services - Direct Marketing Campaigns
- Compensation
- $140K–$180K / yr
- Location
- Germantown, MD, US
- Arrangement
- Hybrid
- Employment type
- Full-time
- Level
- Director
- Posted
- 10 September 2026 (20 days ago)
Checked 20 days agoApplications go to the employer, never to RoleSprint
About this role
The Account Manager will implement, lead and grow client engagement activities with our top strategic accounts. Work closely with and indirectly oversee team members from shared services (e.g., Strategy, Technology, Analytics, etc.) who will help identify, drive, and implement solutions for our client(s). Establish and maintain a strong partnership with the client by ensuring successful execution of deliverables, providing thought leadership on strategic planning initiatives, and providing overall efficient account management.
Primary Responsibilities: - Executive level engagement of our key stakeholders in constant dialog around how to improve their marketing results - Leading strategic client meetings and quarterly business reviews - Interpret and lead client discussions on results and results trending - Drive business by ensuring key program goals are met - Take responsibility for strategy, accurate, and timely program execution - Establish and maintain account profitability, manage internal financial data and forecast as required - Understand, lead and/or manage account development and growth opportunities - Lead and mentor a team for successful career growth.
Job Requirements: - Direct experience or strong ancillary knowledge of database marketing, including key understandings of all aspects of direct response marketing and testing - 8+ years of client services/account management - 8+ years direct marketing experience - Analytically minded, specifically comfortable with data, response metrics and trends - Excellent written and verbal communication skills - Ability to analyze problems and produce a viable solution - Bachelor's degree required. Technology and math backgrounds a plus - Experience with test planning and use cases - Ability to lead and coordinate people and activities throughout a full solution lifecycle
Work location
- Germantown, MD, US
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About this listing
Published on Lever under the board identifier Datalabusa, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 10 September 2026, last checked 20 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.