Corporate Trainer

Key Responsibilities 1. Training Design & Development

• Design, update, and maintain training curricula, modules, and materials for onboarding, technical skills, compliance, and soft-skills programs.

• Develop training aids such as manuals, presentations, job aids, e-learning content, and assessment tools.

• Partner with subject matter experts and department leaders to translate business and role requirements into effective learning content.

• Keep training content current with company policies, industry best practices, and evolving business needs.

2. Training Delivery & Facilitation

• Facilitate engaging classroom, virtual, and on-the-job training sessions for new hires and existing employees.

• Deliver onboarding and orientation training in coordination with HR Operations.

• Conduct skills training, leadership development, compliance training, and refresher courses as needed.

• Adapt facilitation style and content delivery to different learning styles and audience levels.

• Serve as the primary point of contact for participants during training programs.

3. Training Needs Analysis

• Conduct training needs assessments in partnership with department leaders and HR to identify skill gaps.

• Analyze performance data, feedback, and business objectives to recommend relevant training interventions.

• Prioritize training initiatives based on organizational impact and urgency.

4. Evaluation & Continuous Improvement

• Administer post-training assessments, evaluations, and feedback surveys to measure training effectiveness.

• Analyze evaluation results to identify trends, gaps, and opportunities for improvement.

• Track training completion rates, competency outcomes, and program ROI.

• Prepare reports and recommendations for HR and business leadership.

• Continuously refine training content and delivery methods based on feedback and results.

5. Learning Administration

• Maintain accurate training records, attendance, and completion status within the LMS or HRIS.

• Schedule training sessions, coordinate venues/logistics, and manage training calendars.

• Monitor compliance with mandatory training requirements and certification renewals.

• Assist in maintaining and updating training guides, resources, and the training content library.

6. Internal Communications

• Prepare announcements and communications related to upcoming training programs, learning initiatives, onboarding, holidays, and employee programs.

• Develop newsletters, employee communications, and HR/training campaigns.

• Maintain training and onboarding content within the LMS or HRIS.

• Promote participation in training and HR initiatives through various communication channels.

• Coordinate with hiring managers and department leaders on training schedules and role-specific learning paths.

7. New Hire Onboarding

• Manage the end-to-end onboarding process for all new hires.

• Coordinate pre-employment requirements, onboarding schedules, and documentation.

• Conduct or facilitate new hire orientation sessions.

• Ensure timely completion of onboarding tasks, system access, equipment coordination, and HRIS enrollment.

• Monitor completion of mandatory onboarding courses, handbook acknowledgment, company policies, and compliance requirements.

• Serve as the primary HR contact for new hires during their onboarding period.

• Continuously improve the onboarding experience based on survey results and feedback.

8. Employee Engagement

• Plan, organize, and execute employee engagement programs, celebrations, wellness activities, and company events.

• Develop initiatives that promote company culture, collaboration, and employee morale.

• Coordinate recognition and appreciation programs including service awards, employee appreciation activities, and incentive programs.

• Partner with department leaders to implement engagement strategies across teams.

• Monitor participation and recommend improvements to increase employee involvement.

9. Employee Surveys & Feedback

• Administer onboarding surveys, engagement surveys, pulse surveys, and employee satisfaction surveys.

• Analyze survey results and identify trends, concerns, and opportunities for improvement.

• Prepare reports and recommendations for HR leadership.

• Track action plans resulting from survey feedback.

10. Employee Experience

• Support initiatives that improve the overall employee journey from onboarding to offboarding.

• Coordinate welcome kits, onboarding materials, and employee communications.

• Assist in implementing culture-building initiatives aligned with company values.

• Promote HR programs, policies, and benefits through effective communication.

11. Continuous Improvement

• Recommend improvements to onboarding processes, training programs, and employee engagement initiatives.

• Benchmark HR and learning best practices, and introduce innovative employee experience and training initiatives (e.g., blended learning, microlearning, gamification).

• Assist in HR projects related to culture, employer branding, employee development, and retention.

Qualifications Education

• Bachelor's degree in Human Resources, Education, Organizational Development, Business Administration, or a related field.

Experience

• At least 2 years of experience in corporate training, learning and development, instructional design, HR Operations, employee engagement, onboarding, or a related HR function.

• Experience facilitating training sessions, workshops, orientation programs, or employee events.

• Experience using LMS and HRIS platforms is preferred.

Knowledge & Skills

• Strong presentation, facilitation, and public speaking skills.

• Instructional design and curriculum development skills.

• Excellent verbal and written communication.

• Strong organizational and project coordination skills.

• Event planning and coordination skills.

• Data analysis and reporting for training effectiveness and engagement metrics.

• Strong interpersonal and relationship-building abilities.

• Knowledge of adult learning principles, training best practices, and employee engagement strategies.

• Familiarity with Philippine labor laws and HR compliance requirements.

• Proficiency in Microsoft Office, Google Workspace, LMS/HRIS platforms, and survey tools.

Core Competencies

• Customer Service Orientation

• Communication Skills

• Facilitation and Presentation Skills

• Organization and Planning

• Attention to Detail

• Collaboration and Teamwork

• Initiative and Proactiveness

• Problem Solving

• Adaptability

• Creativity and Innovation

• Confidentiality and Professionalism