Senior Property Manager

Responsibilities Property Operations

• Oversee the day-to-day operation, maintenance, security, appearance, and overall condition of the office and industrial portfolio.

• Lead and coordinate internal property management and building operations resources, along with third-party service providers.

• Establish and maintain preventative maintenance, emergency response, and risk management practices.

• Evaluate vendors, service contracts, equipment, and building operations for quality, efficiency, and cost effectiveness.

• Identify capital needs and make recommendations regarding property improvements and expenditures.

• Conduct regular property inspections and proactively address maintenance, safety, appearance, and operational concerns.

• Conduct property tours with senior leadership and communicate significant operational needs and opportunities.

Tenant Relations

• Develop and maintain strong, professional relationships with tenants.

• Respond promptly and effectively to tenant requests and significant property matters.

• Oversee tenant move-ins, move-outs, and other property-related activities.

• Continuously evaluate and improve tenant service processes.

• Partner with leasing professionals on tenant-related matters, renewals, expansions, relocations, and new leases.

Financial Management

• Lead the preparation of annual operating and capital budgets.

• Review monthly financial performance, revenues, expenses, receivables, and budget variances with senior leadership.

• Monitor expenditures and ensure spending aligns with ownership objectives.

• Oversee operating expense reconciliations and tenant recoveries.

• Identify opportunities to control expenses, improve efficiency, and maximize NOI.

• Provide recommendations based on property financial performance and operating trends.

Capital Projects & Leasing

• Coordinate capital projects, major repairs, building improvements, and tenant improvement work.

• Solicit and evaluate proposals and oversee contractors, consultants, and vendors.

• Monitor project schedules, budgets, quality, and completion.

• Support leasing activities, including renewals, expansions, relocations, and new leases.

• Ensure vacant spaces and common areas are maintained to appropriate ownership and leasing standards.

Risk Management & Administration

• Ensure properties are operated in accordance with applicable laws, regulations, life-safety requirements, and insurance standards.

• Maintain accurate property, tenant, vendor, insurance, and incident documentation.

• Provide senior leadership with timely updates regarding property performance, capital needs, risks, and significant tenant or operational matters.

• Maintain appropriate emergency response and risk management procedures.

Qualifications • 8+ years of commercial property management experience, preferably with office and/or industrial assets.

• Demonstrated experience overseeing property management and/or building operations personnel and third-party service providers.

• Strong understanding of commercial leases, property operations, budgeting, financial reporting, operating expense reconciliations, and tenant recoveries.

• Experience managing capital projects, tenant improvements, contractors, and vendors.

• Strong analytical, organizational, communication, and decision-making skills.

• Ability to operate independently, prioritize competing demands, and take ownership of issues from identification through resolution.

• High proficiency with Microsoft Office, particularly Excel, Word, Outlook, and Teams.

• Experience with commercial real estate property management, accounting, budgeting, or related software platforms. AppFolio software is a plus.

• Bachelor’s degree in real estate, business, finance, engineering, or a related field preferred; equivalent relevant experience will be considered.

• CPM, RPA, CCIM, or similar professional designation is desirable.

• Experience working directly for a commercial real estate owner/operator preferred.

• Valid driver’s license and reliable transportation required for travel between properties, as applicable.

Work Environment & Expectations

• Regular presence at properties within the portfolio is expected.

• The role may require occasional travel between properties, vendor meetings, inspections, and project sites.

• The Senior Property Manager will be expected to respond appropriately to significant property or tenant issues and participate in emergency response efforts as needed.