Vulnerability Management Analyst

Job Title: Vulnerability Management Analyst Location: Hanscom AFB Clearance: Secret Program: BLITS 3.0 Job Responsibilities: -Host Based Security System (HBSS) -Implement software patches and security fixes when it cannot be done using enterprise MECM -Conduct troubleshooting and repairs over the phone, Teams, remotely utilizing Dameware, and desk-side. -Deliver quality timely customer service while also meeting contract threshold metrics for phone and ticket resolutions. -Periodically review processes, procedures, and client configurations for completeness, effectiveness and compliance with information assurance polices and DISA STIGs -Analyze ACAS vulnerability scan reports, deploy software upgrades and patches to mitigate identified vulnerabilities. -Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.

Job Requirements: -Strong knowledge of Windows Desktop Operating Systems (Windows 10/11) -Working knowledge of Microsoft Active Directory -Working knowledge of Microsoft Office Products, (O365/2016), Teams, Outlook and Excel. -Ability to resolve issues quickly and efficiently to comply with metric requirements. -Proficient with computer, network, and server hardware -Strong customer service skills -Strong written and verbal communication skills -Ability to work in a team environment -General Knowledge of the following systems and tools: HBSS, ACAS, and ARAD -Knowledge of PowerShell and the ability to write custom scripts. -Knowledge of PowerShell and the ability to write custom scripts. -Understanding of help desk ticketing tools (e.g., Remedy, Service Now, etc.). -Keen attention to detail.

Education / Certifications -Secret level DoD security clearance required -Security+ certification -Bachelor’s Degree or Associate Degree plus 2 - 8 year experience (degree may be substituted for years of experience)