SOL Mental Health
Operations Manager
- Location
- MD, US
- Level
- Manager
- Posted
- 15 October 2026 (about a month ago)
Checked about a month agoApplications go to the employer, never to RoleSprint
About this role
Operations Manager (Practice Manager) | Maryland
Join our team at SOL Mental Health !
We’re redefining what’s possible in mental health care—starting with you .
Compensation & Benefits
• $75,000 - $90,000 (Base + Bonus)
• Medical, dental, vision, FSA and HSA
• 401(k) with match
• PTO + 10 paid holidays
• Employee Assistance Program (EAP)
• Short & long-term disability
• Life insurance
What You Bring
• 3+ years of experience in healthcare practice management
• Bachelor's degree strongly preferred; healthcare administration background preferred
• Demonstrated success in team leadership and development
• Strong organizational and communication skills
• Proven ability to manage financial and operational metrics
• Experience with healthcare electronic health records, practice management, and scheduling systems
• Physical Requirements: Prolonged periods of sitting at a desk and working on a computer, and must be able to lift up to 15 pounds at times
What You’ll Do
The Operations Manager (Practice Manager) leads the operational and business functions of SOL Mental Health practices, ensuring effective day-to-day operations while building a high-performing team. This role focuses on implementing organizational initiatives, driving team performance, managing practice operations, and partnering with the Therapy Supervisor to create an environment where exceptional mental health care can flourish.
Practice Managers at SOL Mental Health directly supervise non-clinical Care Team Members and partner with clinical leaders to lead assigned Care Centers.
• Partner with Therapy Supervisors to align clinical and operational priorities and address practice challenges
• Drive patient access, flow, and experience by implementing standardized workflows across the care lifecycle
• Optimize scheduling, provider productivity, and clinician collaboration to support patient access and outcomes
• Improve key performance metrics, including new patient conversion, retention, and no-show/cancellation rates
• Oversee front desk operations, patient communication, and self-pay collections to ensure a high-quality experience and financial performance
• Lead practice-level financial and operational performance, including budget management and use of data to drive decisions
• Manage, coach, and develop the administrative care team, including hiring, onboarding, training, and performance management
• Ensure regulatory compliance while leading operational initiatives, quality improvement efforts, and cross-functional collaboration
Our Culture
How we show up for each other and our patients:
We Lead with Heart We Look for the Good We Strengthen Each Other We Strive for Excellence We Break New Ground
Commitment to Inclusion
We’re committed to building a diverse, inclusive workplace where everyone feels valued and supported.
Apply today and help shape the future of mental health care.
Work location
- MD, US
Ready to make a decision?
This role is either worth your time or it isn’t.
Analyze the posting against your experience, see the gaps clearly, and build the right materials only if the opportunity makes sense.
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About this listing
Advertised by SOL Mental Health and published on Greenhouse, the applicant tracking system they use.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 15 October 2026, last checked about a month ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.