The Orchard
eCommerce Manager - GSA
- Location
- Berlin, DE
- Level
- Manager
- Posted
- 14 October 2026 (about a month ago)
Checked about a month agoApplications go to the employer, never to RoleSprint
About this role
The E-Commerce Manager is responsible for driving the growth, performance, and overall success of the organization’s e-commerce platforms. This role involves strategically enhancing online presence, optimizing sales, and delivering an exceptional customer experience. By combining strategic planning, operational execution, and cross-functional collaboration, the E-Commerce Manager will ensure the continued success and expansion of our e-commerce business.
In this role, you will oversee artist webstores, providing guidance to clients on best e-commerce practices and ensuring seamless execution of campaigns and product launches. A strong background in Shopify, inventory management, and project management is essential, as well as the ability to work closely with the marketing team to create impactful promotions and seasonal campaigns. You’ll play a critical role in ensuring deadlines are met and campaigns are executed flawlessly from start to finish.
We’re looking for a self-starter who can generate innovative campaign ideas, lead teams and clients through every step of the process, and manage multiple projects simultaneously. A solid understanding of e-commerce calendars, promotions, and industry trends is key to excelling in this position. If you thrive in a fast-paced environment and are passionate about creating exceptional online shopping experiences, we’d love to hear from you.
What you will do
• Management of the company's D2C and e-commerce operations across the EU region
• Full responsibility for the online stores, including artist and label stores on Shopify, and their integration with warehouse and ERP systems
• Creation and maintenance of product listings across the stores
• Coordination and management of the external logistics partner, including daily operational alignment
• Oversight of order fulfillment processes, ensuring accurate order, shipping, and payment status handling
• Management and continuous improvement of customer service processes, including the integration of new systems and tools for more efficient support
• Implementation of store front-end changes and optimizations
• Administration of D2C stock reservations and associated operational workflows
• Serve as the central point of contact for all EU e-commerce daily business
Who you are:
• Minimum of 3 years of experience in e-Commerce,
• Experience within the music industry is preferable
• Strong project management skills, with the ability to oversee multiple campaigns and meet tight deadlines.
• Collaboration and communication skills, with the ability to work effectively across marketing teams, clients, and other stakeholders.
• Excellent analytical and problem-solving skills
• Proficiency in Shopify and email marketing platforms is also preferable
• Fluent in written and spoken German and English
Work location
- Berlin, DE
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About this listing
Advertised by The Orchard and published on Greenhouse, the applicant tracking system they use.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 14 October 2026, last checked about a month ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.