Solutions Consultant, Payroll

The role / impact

At Xero, our purpose is to make running a business beautiful by empowering small businesses and their advisors with cloud technology. As a Solutions Consultant for Payroll, you will combine consultative guidance with relationship building to champion the adoption of Xero and Xero Payroll across accounting and bookkeeping practices. You will partner with accountants and bookkeepers, listening carefully to uncover workflow bottlenecks and demonstrating how our integrated payroll platform can simplify practice operations.

Your impact will be felt directly across the small business community as you guide partners through both pre- and post-sales journeys. By delivering practical demonstrations and facilitating smooth migrations onto our platform, you will help firms unlock new efficiencies, expand their service offerings, and build confidence in modern cloud solutions.

The team / how they connect

You will join a dedicated group of partner consultants and sales specialists who support accounting practices across the region. Together, the team oversees the enablement, adoption, and ongoing success of Xero's platform, with a focused commitment to payroll and practice workflow solutions. We work closely in an open, collaborative environment, teaming up on partner discovery, sharing technical insights, and aligning our efforts to deliver meaningful outcomes for our community.

The team is currently working on / Initially, you will focus on

- Leveraging a modern tech stack that centres on Xero Payroll, the wider Xero platform, and integrated ecosystem tools including Melio and Syft, alongside Salesforce CRM[cite: 1, 5].

- Guiding accounting practices through detailed payroll data conversions and project planning to ensure smooth transitions from legacy systems.

- Partnering with sales colleagues to deliver tailored product demonstrations and discovery sessions that showcase the value of cloud payroll to prospective practices.

- Developing a comprehensive library of partner enablement resources, practical guides, and FAQ videos to support scalable adoption in future rollouts.

Where and how you can work

Xero offers a flexible hybrid work model that balances the convenience of working from home with regular in-person collaboration on designated boost days in the office. This role also embraces travel, with approximately 25% of your time spent out in the field connecting with accounting partners at roadshows, conferences, and on-site workshops, alongside around 10% domestic travel for internal community events and team development.

Here are some of the things we are looking for

- You bring practical knowledge of payroll operations, cloud accounting software, and the everyday workflows of an accounting practice.

- You have experience in B2B SaaS customer success, account management, or consultative sales, with a track record of supporting client retention and growth.

- Your presentation and communication skills allow you to convey complex technical information clearly and build rapport with diverse stakeholders.

- You are skilled at active listening, project planning, and guiding partners through change with empathy and patience.

- You hold an accounting background or CPA certification (or equivalent practical experience), coupled with an enthusiasm for continuous learning and technological change.

Compensation & Total Rewards

At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.

The expected base salary range for this role in:

- $81,000 to $101,000 + commission USD

Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.

In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:

- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.

- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.