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Vapi

Solutions Engineer

Location
New York, NY, US
Arrangement
Hybrid
Employment type
Full-time
Posted
27 October 2026 (19 days ago)

Checked 5 days agoApplications go to the employer, never to RoleSprint

About this role

Vapi (/ˈVɑːpi/):

- Voice AI that resolves, not transfers

- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

- Trusted by 1 million developers building the future of voice agents

- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

- Try talking to Vapi now! https://vapi.ai/

WHY WE’RE HIRING THIS ROLE:

- Enterprise prospects need hands-on technical guidance to go from interest to a successful pilot to production.

- Vapi’s API has 4,200 points of configuration, so enterprises can deploy even the most complex CX use cases. Solutions Engineers bring that to life during the sales cycle.

- Solutions Engineers are the bridge between customers, Sales, and Product. What you learn in the field shapes what we build next.

WHAT YOU’LL DO:

- 30 days: Ramp on Vapi’s architecture, build your own voice agents end-to-end, and learn how customers build with our APIs.

- 60 days: Lead technical discovery, scope integrations with telephony, CRM, and backend systems, and prototype voice agent solutions alongside AEs.

- 90 days: Own the technical side of strategic enterprise sales cycles and pilots end-to-end with AEs, from first demo through security review and production handoff.

- Ongoing: Build reusable demos, reference architectures, and documentation. Bring customer feedback to Product and Engineering to influence the roadmap.

WHO YOU ARE:

- 3+ years in solutions engineering, sales engineering, forward deployed engineering, or a similar customer-facing technical role.

- You’ve worked at a high-growth company somewhere between Series B and Series F.

- You’re a world-class educator who can explain complex systems to engineers and executives alike.

- You’re hands-on with code. You’re comfortable with REST APIs, webhooks, and scripting in Python or JavaScript, and you can build a working prototype quickly.

- Experience with telephony, contact center platforms, or LLM-based applications is a strong plus.

- You stay calm and resourceful when a live demo or pilot goes sideways.

- Bonus: You’ve built your own startup.

WHY VAPI:

- Generational impact: Build the human interface for every business

- Ownership culture: 70% of the company are previous founders

- Kind team: The founders, Jordan and Nikhil, are Canadians

- Tier-1 Investors: YC, KP seed, Bessemer Series A

WHAT WE OFFER:

- Real stake: We offer a competitive salary and excellent equity ownership

- Comprehensive health coverage: medical, dental, and vision plans

- Team love: We love hanging out, and we do quarterly off-sites

- Flexible time off: take what you need

- More: catered meals, transportation, gym, and a $10k annual L&D budget

Work location

  • New York, NY, US

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About this listing

Published on Ashby under the board identifier Vapi, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.

RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.

Published 27 October 2026, last checked 5 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.

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