Deployment Lead

About Treeswift:

In the face of rising threats, increasing pressure on affordability, and unprecedented demand for power, Treeswift empowers energy companies to modernize their field work to meet the growth and challenges ahead.

We build physical AI for the field worker: whether on foot or in a vehicle, our technology is an ironman suit for engineers, linemen, and vegetation crews: same worker, same boots on the ground, now operating at 10x productivity. Our platform is powered by cutting edge hardware, sensors (LiDAR, camera, etc…), AI and software designed to revolutionize work in the toughest environments.

Our technology has enabled our customers to reduce wildfire risk, regulatory and outage risk from vegetation, avoid delays and cost overruns in new construction, and accelerate recovery from severe storms.

To tackle this challenge, we are bringing together a team of mission-driven experts with deep industry experience in robotics (Penn, Caltech, CMU) and enterprise software development (Palantir, Stripe, Oracle, MongoDB). We have raised funding from leading investors including Penny Pritzker’s Inspired Capital.

We are headquartered in midtown Manhattan, with additional offices in San Francisco and Philadelphia.

Our growth is only accelerating. We’re looking for deeply curious and highly ambitious people who want to have a real world impact. Come build the future of (field) work with us.

About the role

This role is a combination of customer success and product; in this role you will

- Lead deployment and expansion at our most critical customers. On a day-to-day basis this can mean everything from training users on our existing platform, defining granular project requirements, tracking ongoing deliveries and presenting project findings to executives. Beyond the day-to-day you will grow our impact and footprint at the customer by identifying opportunities for expansion and aligning our work against those.

- Scope and develop product features in collaboration with our engineering and product teams. As an early stage company all our customers are our de facto design partners. Our work with them shows us what we need to improve in our existing platform and what doesn’t exist that should. In this role, you will be the closest to the customer and as a result play a major role in our product development. From small feature improvements to entirely new use cases, you will build a deep understanding of our customers, share that knowledge broadly within our team and collaborate with engineering to develop solutions.

Experience / Skills

- 4+ years of professional experience

- Demonstrated comfort with ambiguity and excitement to work in an extremely high-autonomy role in an early stage environment.

- Excellent communicator across a wide breadth of stakeholders. You are comfortable giving a training to a large group of users one-minute and preparing a presentation for a room full of executives the next.

- Experience in a highly technical environment, such as software development, robotics, engineering or finance. You don’t need to be able to code, but you are comfortable with data and quickly coming up to speed on new technical concepts.

- Nice-to-have, but not required

- Prior experience at a SaaS software company

- Prior experience working with utilities, energy sector or other sectors with large field work component

What We Value

- Mission first. We value team members who are focused on working towards the best outcomes for the customer and the business.

- Curiosity. We are constantly learning – from each other and from our customers.. We aren’t afraid to learn we were wrong in the process and adapt our approach accordingly.

- Owners mindset. If you see an opportunity for improvement, run with it. We believe that good ideas can come from anywhere, no matter your role.

Benefits

- Competitive salary and equity package

- Comprehensive medical, dental, and vision coverage for you and your eligible dependents

- Life insurance and short- and long-term disability coverage

- 16 weeks of fully paid parental leave to support all new parents

- Flexible, unlimited paid time off

- 401(k) retirement savings plan

- Free OneMedical membership

- Commuter benefits

- Snacks, goodies, and team lunches provided twice a week to keep you fueled and connected with your colleagues.

The estimated salary range for this position is $160,000 - 210,000. Total compensation for this position is determined by skills, qualifications, relevant work experience, location, and other factors. This salary estimate excludes the value of any potential bonuses; the value of any benefits offered; and the potential future value of any long-term incentives. This information is provided per the New York City Human Rights Law. Please note that the range provided is applicable only to New York City-based applicants. Base compensation may vary if the work location is outside of New York City.

Treeswift is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.