Virtual Assistant

OUR STORY

Pointr is the market leader in Indoor Mapping, Location, and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.

As the top choice of Fortune 100 customers, with billions of sq ft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.

ROLE OVERVIEW

We are looking for a highly organized, proactive, and extremely responsive Virtual Assistant / Executive Assistant to support our CEO, with a strong focus on managing travel for our US-based managers, in a fast-paced, global environment. The most important part of this role is travel coordination / management (e.g., booking and updating flights, arranging accommodation, and organizing pick-ups). This role is ideal for someone who thrives in high-pressure situations, enjoys managing complex schedules, and can handle travel and meeting coordination with strong attention to detail.

This is a remote contractor/freelancer role requiring availability aligned with Eastern Time (ET) and the UK Time Zone.

KEY RESPONSIBILITIES

- Calendar management: Manage and optimize the CEO’s calendar across multiple time zones (ET/UK), including prioritization, scheduling, rescheduling, and conflict resolution

- Travel coordination / management (most important part of the role): Book and update flights, arrange accommodation, and organize pick-ups/transfers for the CEO; ideally also manage travel for all US-based managers, who travel frequently, including itineraries and last-minute changes

- Coordinate internal and external meetings with executives, partners, and customers

- Organize and manage executive travel (flights, hotels, transfers, itineraries, last-minute changes)

- Handle inbox/email support, including professional drafting and follow-ups

- Support communication and coordination via Slack, WhatsApp, email, and calls

- Assist with expense tracking, receipts, and basic administrative support

- Handle urgent requests quickly and efficiently with strong attention to detail

REQUIRED QUALIFICATIONS

- Proven experience supporting senior executives as a Virtual Assistant / Executive Assistant

- Strong experience with calendar management and scheduling across time zones

- Strong experience in executive travel coordination (international travel preferred); experience managing travel for multiple executives at once

- Excellent written and verbal communication skills in English

- Highly responsive, reliable, and able to manage urgent last-minute changes

- Strong organizational skills with close attention to detail

- Availability aligned with Eastern Time Zone (ET) and/or UK Time Zone

TOOLS & SOFTWARE YOU WILL USE

- Google Workspace (Gmail, Calendar, Docs, Sheets, Drive)

- Slack / WhatsApp

- Microsoft Teams / Zoom / Google Meet

- Travel booking tools (Google Flights, Expedia, Booking.com http://Booking.com, etc.)

- Brex (expense management & receipts)

Compensation: $1,500 - $2,000 monthly salary.

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