Sticker Mule
IT support technician
- Location
- Albany, NY, US
- Arrangement
- On-site
- Employment type
- Full-time
- Posted
- 13 July 2026 (about 2 months ago)
Checked about a month agoApplications go to the employer, never to RoleSprint
About this role
About Sticker Mule
Sticker Mule is the Internet's most "kick ass" brand. We are privately-owned, profitable, and powered by a globally distributed team who cares deeply about delivering a great customer experience at the highest standards. Our team operates from 17 countries, and we're always looking for more exceptional team members.
See more about our teams here https://www.stickermule.com/about
Job description
The onsite position reports to our IT Manager, supports our onsite and offsite employees, and maintains hardware and software, including Apple Products, Windows PCs, servers, networking equipment, and computer-driven manufacturing equipment.
Work performed
1. Performs setup of new hire user accounts and deactivations.
2. Provides end-user support onsite for remote employees.
3. Installs, troubleshoots and maintains new IT equipment, including Mac/PC/Chromebook devices and peripheral devices related to factory infrastructure.
4. Records, updates, and escalates requests using the Asana task system.
5. Assists with the installation and maintenance of computer-driven manufacturing equipment.
6. Other duties as requested to support our manufacturing and remote departments.
Requirements
1. Associate's degree in information systems and/or IT certifications (Cisco, Microsoft, and Google) in information systems or equivalent work background.
2. 1-3 Years of IT experience.
3. Strong understanding of computer support methodologies and troubleshooting.
4. Strong experience with VMWare, Mac OS, Chrome OS, Windows 10/11, Linux, and Windows Server products.
5. Solid understanding of TCP/IP, DNS, DHCP, Wired and Wireless networking.
6. Experience with Google Workspace and supporting SaaS-based software applications.
7. Experience with computer-driven manufacturing equipment
Compensation
1. $25.75-$27.50 based on experience
2. 401k plan with 4% employer match
3. Health & dental insurance
4. Four weeks paid vacation
5. Signing bonus
Work location
- Albany, NY, US
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About this listing
Published on Ashby under the board identifier Stickermule, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 13 July 2026, last checked about a month ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.