Project Manager - EMEA

ABOUT SCIENCELOGIC…

ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale.

We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence.

Location: Remote role with Greater London Area Preferred but open to candidates across UK

WHAT YOU'LL BE DOING…

- Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation

- Managing project scope, milestones, deliverables, dependencies, and timelines

- Leading project governance routines including weekly reviews, status meetings, and steering committees

- Monitoring project health and proactively identifying risks, issues, and blockers

- Keeping projects on track for scope, timeline, budget, and customer expectations

- Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle

- Acting as the primary coordination point between customers and ScienceLogic delivery teams

- Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences

- Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes

- Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope

- Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture

- Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications

- Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines

- Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales

- Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements

QUALITIES YOU POSSESS…

- Think commercially and strategically, not just operationally

- Understand customer value and business outcomes, not just project milestones

- Move comfortably between technical teams and executive stakeholders

- Technically curious, with an appetite for AI and automation

- Challenge conventional approaches and thinks creatively

- Spot opportunities where others see tasks

- Strong business acumen and customer awareness

- Comfortable holding stakeholders accountable

- Persistent, resilient, with strong follow-through

- Confident enough to challenge customers when required

- Take ownership of problems and drives them to resolution

- Operate with urgency and personal accountability

NICE TO HAVE…

- Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps

- Experience building workflow automations and productivity improvements

BENEFITS & PERKS

- A remote-first culture

- Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.

- Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.

- 5-year Service Milestone Sabbatical.

- Paid parental leave.

- Generous employee referral bonus program.

- Regular virtual company-wide events, including cooking classes, yoga, meditation and more.

- The opportunity to learn and develop from some of the best and brightest minds in the industry!