People Ops & Office Coordinator

ABOUT US

Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.

We are:

- Backed by a16z and Y Combinator, with $75M raised in Series A funding

- Cash flow positive and profitable, with mid eight figure ARR achieved in under two years

- Already serving more than 20% of the auto lending industry

- Processing millions of real customer calls and transactions every day

- Fully deployed in production with major financial institutions

- Actively expanding into new financial services segments

- Building together in person in San Francisco

We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.

We are hiring a People Ops & Office Coordinator to help run the day-to-day employee, candidate, and office experience at Salient.

This is a hands-on, in-person role across recruiting coordination, onboarding, People Operations, employee experience, and office management. You will make sure candidates have a polished onsite interview experience, new hires start smoothly, employees know where to go for day-to-day People questions, and the office is organized, stocked, and running well.

This is a great role for someone early in their career who is highly organized, proactive, detail-oriented, and energized by being the person who keeps things moving.

WHAT YOU’LL DO

COORDINATE ONSITE INTERVIEWS, INCLUDING CANDIDATE SCHEDULES, INTERVIEW ROOMS, OFFICE TOURS, AND OTHER LOGISTICS.

- Welcome candidates and provide a thoughtful interview experience from arrival through departure.

- Support recruiting events, university outreach, office open houses, and other hiring initiatives.

- Lead new hire onboarding sessions, coordinate product demos, I9 verifications + E-verify.

- Responsible for onboarding and off boarding of employees - softwares access, computer set up, desk, monitor etc.

- Keep benefits information, onboarding presentations, People policies, and other employee resources current.

- Coordinate employee communications, celebrations, team events, and engagement initiatives.

- Manage day-to-day office needs, including ordering and restocking snacks, beverages, and supplies as well as keeping inventory accurate; keeping the kitchen presentable; and coordinating appliance maintenance.

- Respond to office requests and communicate updates to employees.

- Help create a welcoming, organized, and energetic office for employees, candidates, and visitors.

- Serve as a first point of contact for general People Operations questions.

WHAT WE’RE LOOKING FOR

- Bachelor's Degree in Communications, Human Resources, Business Administration, Psychology, Hospitality/Event Management, Organizational Studies, or a related field

- 0–2 years of professional experience, ideally in people-facing role

- Extremely organized, detail-oriented, and reliable

- Strong written and verbal communication skills

- Friendly, polished, and comfortable interacting with candidates, employees, executives, and visitors

- Proactive and able to anticipate what needs to happen before being asked

- Comfortable juggling many small details in a fast-moving environment

- Excited to work in person

- Low ego, high ownership, and willing to jump in wherever needed

- Experience with Google Workspace, ATS or HRIS tools, event coordination, onboarding, or office operations is a plus.

At Salient, we’re building at the edge of AI - fast, focused, and with real ownership. Sprints and major launches move quickly, and we look for people who are energized by that pace. Our team typically works around 60 hours per week, beginning at 8:00 AM, with four days spent collaborating in person at our San Francisco office.

We also offer a benefits package designed to support our full-time employees: medical, dental, and vision coverage, a generous 401(k), and catered lunches.

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