Mesh Connect
Solutions Engineer
- Location
- United States - Remote, US
- Arrangement
- Remote
- Employment type
- Full-time
- Posted
- 8 July 2026 (about 2 months ago)
Checked 15 days agoApplications go to the employer, never to RoleSprint
About this role
Overview
As a Solutions Engineer, you will be instrumental in executing our pre-sales customer lifecycle. You’ll be working closely with our support engineering and product teams while serving as the technical bridge between customers and our internal teams. While Sales owns the account and commercial relationships, you'll become an expert in our demos, API’s, SDKs, best practices, implementation and lessons learned that enable successful customers and long-term self-service.
You'll work alongside our Solutions Architects and Product to create industry-specific playbooks, mentor customer engineering teams, share best practices, and develop innovative solutions that accelerate sales and implementation timelines across our diverse customer base including Payment Service Providers, iGaming, Wallets, Exchanges, Trad-fi and more.
Responsibilities
- Serve as solutions/sales engineer, building strong customer relationships and trust with prospect and customers to drive rapid implementation and adoption
- Design and implement solutions for pre-sales, including analytics, processes, documentation, and technical infrastructure that accelerate sales and implementation timelines
- Optimize tools and data from Gong, Pylon, Kapa, Datadog, Amplitude, and AI-powered self-service solutions to enhance internal workflows, improve ease of closing deals, handling customer objections/questions, and elevate customer experience
- Guide customer business and technical teams on SDK and API implementation best practices to significantly reduce timelines and facilitate broader platform rollouts
- Triage and resolve technical issues between prospects/customers and internal
- Travel occasionally (approximately once monthly) for strategic customers, company meetings, or industry events
Requirements
- Bachelor's degree in Computer Science, Data, or equivalent work experience.
- 2-5 years of experience as a sales/solution engineer, solutions architect, support engineer or equivalent, ideally with some experience in a startup environment
- Experience as an early stage team member or early team builder is highly valued
- Strong interpersonal and communication skills with the ability to build and maintain customer relationships
- Demonstrated technical knowledge, use and troubleshooting skills with APIs
- Ability to manage multiple projects simultaneously
- Familiarity with API management tools, SDK’s, and demo software like Coast is a plus
- Knowledge of crypto and fintech, including blockchain technology, digital assets, financial regulations, and use cases
- Technical skills: Coding, API/SDK, and AI (Claude/Codex), /automation experience
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About this listing
Published on Ashby under the board identifier Mesh, which is the name the employer’s own job board carries. RoleSprint has not verified the company’s registered or trading name, so it is shown exactly as published rather than tidied up.
RoleSprint is not the employer and not a recruiter. Applications are made on the employer’s own site and never reach us; what RoleSprint does is help you decide whether a role is worth your time and prepare for it if it is.
Published 8 July 2026, last checked 15 days ago. A posting stops being advertised here 90 days after the employer published it, and one the employer takes down is marked closed rather than quietly removed.